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About the Role

The Director of Banquets will lead the daily operation of the front of house food & beverage, taking ownership of associate scheduling, beverage inventory, and continuous innovation of offerings.

Responsibilities

• Coordinate and organize staff and maintain standards of service.
• Act as the client liaison and communicate with internal departments to deliver quality service.
• Ensure correct setup of all meeting rooms based on set up sheets.
• Assign pre/post event duties using information from the Salesforce system.
• Attend pre-conference meetings with Conference Services staff to ensure attention to all event details.
• Maintain cleanliness and compliance with Department of Health and Human Services regulations.
• Design sequence of service based on group needs and ensure proper staff scheduling.
• Ensure frequent and consistent communication with client contacts throughout the event.
• Control payroll and maintain all necessary records for compliance.
• Coordinate and execute event operations with service staff, ensuring appropriate setup of conference rooms.
• Maintain highest levels of quality performance by servers through consistent reinforcement and training.
• Ensure proper accounting of beverage consumption and accuracy of banquet checks.
• Attend all department leadership meetings and daily morning meetings with management staff.
• Host daily shift meetings with banquet service staff to ensure proper handling of group details.
• Serve as the Allergy Expert and contact person for guests with specific dietary needs.
• Act as liaison between culinary, front of house, client, and Conference Services for smooth event flow.
• Maintain and influence yearly departmental budget, preparing and promoting adjustments based on business needs.
• Conduct frequent training to ensure staff follow Platinum Service standards.
• Perform other duties as required by General Manager and Client.

Requirements

• Fluent in English; proficiency in Spanish is a plus.
• Willing to lead by example and maintain a warm & friendly attitude.
• Service-oriented team player.
• Computer Literacy including knowledge of Micros & Opera Systems.
• Strong organizational skills.
• Strong verbal & written communication skills.
• Knowledge of hotel food & beverage operation, specifically in banquets.
• Knowledge of beverage trends and innovative bartending.
• Must be able to stand for extended periods of time.
• Must be able to read, write, and speak in English.
• Occasionally lifting or pushing up to 50 lbs.
• Must have basic knowledge of Microsoft Office and other computer functions.
• Expected to maintain proper professional business attire appearance.
• Expected to be cleanly groomed and maintain proper hygiene.

Skills

• Micros & Opera Systems
• Organizational skills
• Verbal communication skills
• Written communication skills
• Hotel food & beverage operation
• Banquets
• Beverage trends
• Innovative bartending
• Microsoft Office

Experience Level

• A minimum of 3 years’ experience as a banquet manager or similar job role preferred.

Education Level

• Associate/Bachelor’s degree preferred.

Salary/Compensations

• $78000 - $80000 / year

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

About the Company

• Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
• We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
• Flik is a member of Compass Group USA
• Click here to Learn More about the Compass Story

Equal Opportunity

• Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
• Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
• Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
• We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
• Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
• Applications are accepted on an ongoing basis.
• Flik maintains a drug-free workplace.