Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Support Employee Benefits Account Executives in coordinating projects and interfacing with clients and carriers to ensure exceptional customer service. This role involves assisting with daily client management, account maintenance, issue resolution, and preparation of various client-facing documents and materials.

Responsibilities

• Assist Account Executive staff with daily client management issues.
• Perform account maintenance including updates to client files, scanning and attachment of plan documents, and Benefit Point.
• Assist in the resolution of common account issues, including claim, policy, eligibility, and service issues.
• Request, track, and upload Schedule A’s for client 5500 filings.
• Prepare Annual Notice packets for clients.
• Learn benefit and census gathering/sorting for marketing, stewardship, persona, and smart view reports.
• Assist with marketing proposals, paperwork, and presentation preparation.
• Revise/edit and bind presentation materials as needed.
• Prepare open enrollment materials, including C&D benefit guides, benefit spot mobile app, presentations, and obtaining carrier collaterals.
• Develop and maintain positive relationships with insurance carriers and clients.
• Maintain Benefit Portals such as TouchCare and Employee Navigator.
• Assist clients and Account Executives utilizing MyWave.
• Perform other administrative functions as needed by Account Executive staff.
• Take personal accountability for contributions to organizational results.
• Act with an appropriate sense of urgency to achieve results.
• Ensure the effective implementation of key business strategies.
• Demonstrate respect for all differences, including race, gender, ethnic background, disabilities, sexual orientation, age, career levels, style, and opinions.
• Conduct business with the highest level of ethics and professionalism in all areas and in accordance with all applicable laws and regulations.
• Take responsibility for continuous learning and development of skills necessary to fully contribute to the organization.
• Demonstrate employee commitment to continuously protect HUB International information assets from inappropriate and/or unlawful use.
• Improve quality, processes, and productivity, and ensure an appropriate control environment.
• Proactively identify areas of opportunity for process improvement/organization effectiveness and efficiency.
• Contribute to divisional success through active participation in assigned projects and committees and/or by delivering feedback into the organization.
• Actively engage in process improvement projects that benefit HUB International Northeast.
• Appropriately adhere to required use of HUB systems and ensure data quality contained within.
• Ensure compliance with all operating controls as spelled out in the HUB Quality Control Procedure Manual.

Requirements

• Minimum of 1 year experience in an Employee Benefits insurance environment (preferred, not required).
• Obtain your Life & Health License after a pre-determined amount of time employed by HUB.
• Basic analytical & problem-solving skills.
• Good verbal and written communications skills.
• Good interpersonal skills.
• Computer literate – Excel, Word, Outlook, Power Point, MicroSoft.
• Detail-oriented.
• Ability to multi-task.
• Accurate and high attention to detail.
• Able to work independently and with a sense of urgency.
• Able to work well in a team environment.
• While learning and performing the duties of this job, the employee may be required to stand for extended periods of time (ie seminars, meetings, etc.); the employee must be able to possibly, occasionally, lift and/or move up to 5 pounds (office supplies and paper) and assist in the clean-up/straightening of Conference Room prior to or after EB meetings.

Skills

• Excel
• Word
• Outlook
• Power Point
• MicroSoft
• Benefit Point
• TouchCare
• Employee Navigator
• MyWave

Location

• Bryant Park, NY
• Melville, NY

Work Type

• Hybrid

Experience Level

• 1-2 years of relevant experience

Education Level

• 4-year college degree a plus
• Bachelor's degree (4-year degree)

Salary/Compensations

• $35.71/hr to $38.46/hr

Benefits

• Medical, Dental, Vision, and Prescription Drug Coverage
• Health Plan Reimbursement Program
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• 401(k) Savings Plan
• Life and Disability Plans
• Long-Term Care
• Employee Assistance Program (EAP)
• Comprehensive Wellness Program
• Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
• Low-Cost Loan Program and Student Loan Resources
• Vacation, Holiday, Sick, and Personal Time Off
• Flexible Work Arrangements
• Dress for Your Day Policy
• Comprehensive Onboarding and Continuing Education

About the Company

• At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs.
• In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies.
• We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance.
• We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services.
• HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America.
• We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career.
• Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling.
• We would love for you to explore what is possible at HUB International.

Equal Opportunity

• HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
• E-Verify Program