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About the Role

Imagine shaping the future of retirement and benefits for millions of people across North America—and actually seeing your vision come to life. At TELUS Health, we're modernizing Group Benefits Administration. We're not just updating technology; we're fundamentally rethinking how employers deliver benefits that truly matter to their workforce. From the latest compliance challenges to evolving U.S. market demands, we're building solutions that set the standard across the continent. As Product Portfolio Manager, you'll own the strategic direction of our entire Group Benefits Administration portfolio—setting the vision, steering investment decisions, and partnering with senior leaders across Product, Engineering, Architecture, Operations, Sales, and Delivery. You'll work across a complex, matrixed organization where your judgment directly influences which modernization initiatives move forward, where we take calculated risks, and how we stay ahead of regulatory and competitive pressures. This is a senior role for someone who thrives at enterprise scale and wants to leave a lasting impact on how benefits are delivered across North America.

Responsibilities

Define and maintain a unified portfolio vision that addresses the unique regulatory, compliance, and market needs across Canada and especially the U.S. Group Benefits landscape
Develop multi-year roadmaps that balance innovation, client commitments, modernization investments, and regulatory requirements
Make tough prioritization calls—deciding where to invest, what to standardize, and how to reduce platform fragmentation without losing market competitiveness
Work collaboratively with Product Managers and Architects to translate strategy into executable plans
Partner closely with Engineering and Architecture leaders to ensure your portfolio strategy drives real, scalable platform improvements
Oversee large-scale client migrations and platform modernization initiatives—defining readiness gates, success metrics, and governance checkpoints
Drive consistency across products to reduce complexity while managing both short-term client needs and long-term platform health
Serve as the senior product leader for cross-functional stakeholders—communicating complex portfolio topics to executives and enabling informed, strategic decision-making
Support channel and carrier partnerships by aligning product roadmaps with market opportunities and partner enablement needs
Position our solutions in the market, translating portfolio strategy into compelling client and partner narratives
Ensure portfolio strategies align with evolving North American regulatory, legislative, privacy, and security requirements
Proactively identify and manage portfolio-level risks—scalability challenges, data integrity, support models, and delivery risks
Monitor and communicate portfolio health metrics, including platform stability, modernization progress, and delivery risk

Requirements

10+ years in Product Management, Product Portfolio Management, or Platform Leadership roles, ideally in enterprise, complex environments
Deep expertise in Group Benefits Administration, with particular strength and knowledge of the U.S. market, legislation, and compliance landscape
Proven track record leading multi-product portfolios with the ability to think and operate at enterprise scale
Experience overseeing modernization and large-scale migration programs, including managing legacy platforms, multi-tenant complexity, and change at scale
Strong executive-level communication skills and proven ability to influence across matrixed organizations with distributed ownership models
Sound judgment in prioritization and trade-off decisions—you're comfortable making tough calls and explaining the "why" to senior stakeholders
Working knowledge of North American regulatory and compliance environments, with demonstrated expertise in U.S. Group Benefits market requirements
Experience supporting channel and carrier partnerships (partner enablement, alignment of capabilities to market opportunities)
Background working closely with Architecture or Technology leadership on platform strategy
Experience defining governance models and operating frameworks across product portfolios
Familiarity with employer, carrier, and partner ecosystems across both public and private sector markets

Skills

Product Management
Product Portfolio Management
Platform Leadership
Group Benefits Administration
U.S. market expertise
Legislation and compliance
Enterprise scale thinking
Modernization programs
Large-scale migration programs
Executive-level communication
Influence
Prioritization
Trade-off decisions
Regulatory environments
Compliance environments
Channel partnerships
Carrier partnerships
Platform strategy
Governance models
Operating frameworks
Employer ecosystems
Carrier ecosystems
Partner ecosystems

Location

Virtual
In-office
Combination of both

Work Type

Full-time
Remote
Hybrid
In-office

Experience Level

Senior
10+ years

Salary/Compensations

Competitive compensation packages tailored to your experience level and expertise.

Benefits

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills

About the Company

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

Equal Opportunity

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.