Infrastructure & Ops Engineer II at DLA Piper | AZ, US | Rezi

Infrastructure & Ops Engineer II at DLA Piper

Infrastructure & Ops Engineer II

DLA Piper · AZ, US

1 months ago

Infrastructure & Ops Engineer II

DLA Piper · AZ, US

a month ago
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About the Role

Responsible for building, managing, monitoring, and operating DLA Piper's infrastructure systems and environments that support the Firm’s applications and are key to the Firm’s security, disaster recovery, and business continuity initiatives.

Responsibilities

  • Builds, manages, monitors, secures, and operates the firm's infrastructure systems and environments.
  • Ensures systems, including global integration points and Cloud systems, are available and functioning properly.
  • Performs hands-on configuration.
  • Creates and maintains system documentation.
  • Participates in and/or leads disaster recovery planning, implementation, testing, and validation.
  • Participates in vendor relationships.
  • Performs daily monitoring and support of the Firm’s systems and applications, ensuring availability and stability.
  • Participates in a 24x7 on-call rotation.
  • Performs daily monitoring and required maintenance to keep systems highly available, stable, and performing optimally.
  • Proactively identifies needs for improvements, capacity changes, and upgrades.
  • Plans and implements upgrades and patches to stay on current versions.
  • Resolves escalated cases from other Engineers and Helpdesk, performing fault resolution and root-cause diagnosis.
  • Performs other duties as assigned.

Requirements

  • Excellent scripting skills.
  • Detailed technical knowledge of infrastructure products with experience in security configuration.
  • Experience must include understanding performance, security, and application requirements and the ability to design appropriate solutions.
  • In-depth knowledge of Microsoft Azure Active Directory, DNS, WINs, DHCP, network topologies, along with expert knowledge in performance tuning and troubleshooting.
  • Experience with Unified Communications and Collaboration technologies.
  • Senior technical skills to provide interpretation and communication/negotiation between technical resources to ensure requirements are gathered and defined precisely and to plan for effective and timely implementation.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication and interpersonal skills required to work with staff of all levels on a daily basis.
  • Communicate effectively, both verbally and in writing, with clients, lawyers, business professionals, and external audiences.
  • Produce high-quality work and respond to correspondence efficiently, timely, and professionally.
  • Meet deadlines, manage competing priorities, and commit to meeting high standards.
  • Comply with firm policies and procedures.
  • Maintain confidences as required in a law firm environment.
  • Sedentary work requiring occasional exertion of up to 10 pounds of force to lift, carry, push, pull, or move objects.
  • Sitting for extended periods, with occasional walking and standing.
  • Occasional travel, both domestic and international.

Skills

  • Scripting
  • Infrastructure products
  • Security configuration
  • Performance tuning
  • Troubleshooting
  • Microsoft Azure Active Directory
  • DNS
  • WINs
  • DHCP
  • Network topologies
  • Unified Communications
  • Collaboration technologies
  • Communication
  • Interpersonal skills

Location

  • U.S. offices

Work Type

  • Hybrid

Experience Level

  • 5 years' experience with Active Directory, computer storage and networking.

Education Level

  • High School or GED
  • Bachelor's Degree in Computer Science, Information Technology or related field

Salary/Compensations

  • $100,787 - $160,255

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan

About the Company

  • DLA Piper is, at its core, bold, exceptional, collaborative and supportive.
  • Our people are the backbone, heart and soul of our firm.
  • Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career.
  • We are committed to excellence in how we serve our clients and develop our people.

Equal Opportunity

  • DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.