About the Role
The Senior Manager, Engagement & Development will lead the design, execution, and continuous improvement of engagement, talent, and culture initiatives. This role drives the Engagement strategy across the Americas, planning, implementing, and overseeing engagement programs on a regional platform, while also contributing to global responsibilities. The Senior Manager will act as a key advisor to leadership, collaborating globally and regionally to deliver engagement solutions and ensure regional needs align with the Firm’s overall strategy.
Responsibilities
- Create an exceptional people experience in the Americas, tied to global engagement strategy, Firm values, and initiatives that build connection and strengthen culture.
- Implement the global Engagement mandate in the Americas by designing, implementing, and improving key initiatives like the People’s Voice Survey and high-impact events.
- Oversee the People’s Voice Survey and pulse checks, analyze results, and partner with regional leadership to develop and monitor action plans.
- Strategically plan and execute high-impact global and regional events by aligning objectives with Engagement and Firm priorities.
- Exercise sound commercial judgment and rigorous risk assessment in the design and execution of Engagement initiatives.
- Direct daily operations and conduct performance reviews for up to three direct reports; manage global project-based teams.
- Provide strategic direction and advisory support to Affinity Network leaders and Partner Sponsors across the Americas.
- Oversee regional, engagement-related communications, including social media, internal communications, and surveys.
- Collaborate with the Recruitment Team to implement best practices in recruitment efforts and support efforts to strengthen student intake from non-traditional backgrounds.
- Represent the Firm at industry conferences, seminars, and professional associations; identify and recommend strategic sponsorship and partnership opportunities.
- Collaborate with leadership, team members, and stakeholders to set budget goals and spending guidelines.
- Partner with the Associate Director, Engagement and Development and Chief Engagement & Development Officer on special projects.
Requirements
- 10+ years’ experience in people engagement, HR, or related fields.
- Experience managing direct reports.
- Experience in a similar role, preferably in a legal or professional services environment.
- Bachelor’s level degree or equivalent experience.
- Excellent collaboration, communication, and interpersonal skills, with the ability to build relationships at all levels.
- Sound judgment with the ability to make commercial, ethical, and strategic decisions.
- Demonstrated strategic-thinking skills, with the ability to align Engagement initiatives to Firm priorities.
- Strong project and change management skills.
- Solid understanding of employment law, employee relations, and engagement best practices.
- Strong analytical skills and ability to interpret and report statistical data.
- Excellent working knowledge of Microsoft Office Packages (Word, Excel, PowerPoint), Smartsheet, and iManage.
- Credible ambassador for White & Case and the legal profession; able to adapt communication style.
- Proactive self-starter who can self-manage and work as part of a team in a fast-paced environment.
- Strong commercial/business acumen with the ability to influence strategic thinking.
- Demonstrated exceptional quality of writing, with the ability to craft influential messages.
- Demonstrated ability to effectively facilitate complex group discussions and lead interactive workshops.
- Flexibility to travel and work evenings and weekends.
Skills
- Engagement
- Talent Development
- Culture Initiatives
- Strategic Planning
- Program Implementation
- Data Analysis
- Event Planning
- Risk Management
- Team Management
- Communication
- Recruitment
- Budget Management
- Project Management
- Change Management
- Employment Law
- Employee Relations
- Microsoft Office Suite
- Smartsheet
- iManage
- Writing
- Facilitation
- Workshop Leadership
Location
- Americas
Work Type
- Full-time
- Hybrid
Experience Level
- Senior Manager
- 10+ years experience
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- $174,400 - $261,600
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability coverage
- 401(k) retirement savings
- Vacation time
- Leave programs
- Parental leave
- Performance bonus eligible
About the Company
- White & Case is a global law firm.
- The Engagement & Development Team is responsible for professional skills curriculum, compliance training, Coaching Office, global mentoring, committee participation, engagement surveys, recognition programs, induction and exit strategies, and Global Affinity Networks.
Equal Opportunity
- White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace.
- It is the Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
- Applicants requiring accommodation during the application process should contact talent.acquisition@whitecase.com.
