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About the Role

The Family Supportive Housing (FSH) Program Coordinator provides bilingual housing navigation, outreach, and program coordination services to support Foundation Communities' Family Supportive Housing programs. This role serves as a key point of contact for individuals and families seeking housing and supportive services, ensuring equitable access to housing resources and program information.

Responsibilities

• Maintain Family Supportive Housing waitlists and communicate with prospective applicants regarding eligibility, status, and opportunities.
• Coordinate and track outreach events, housing fairs, community presentations, and partnership activities.
• Receive and coordinate housing inquiries via phone, email, walk-ins, and referrals, ensuring timely responses.
• Track all applicant interactions, including calls, emails, appointments, and referrals, maintaining accurate documentation.
• Prepare and maintain reports on waitlist activity, outreach, inquiries, referrals, and placement outcomes.
• Provide referrals, resource navigation, and housing information to households seeking services, including those not qualifying for Foundation Communities housing.
• Maintain and monitor homeless preference documentation and eligibility requirements.
• Assess applicant barriers to housing and connect eligible households to financial assistance resources.
• Maintain knowledge of Foundation Communities' qualifying criteria, tenant selection criteria, waitlist procedures, and housing programs.
• Collaborate with Program Staff and Property Management to facilitate housing placements by coordinating communication with Case Managers and distributing entrance links.
• Coordinate, train, and support interns and volunteers assisting with outreach, waitlist management, and intake activities.
• Willing to work a flexible schedule including some evenings.

Requirements

• Bilingual in English and Spanish
• Knowledge of non-profit housing and social service organizations
• Experience working with homeless and/or economically disadvantaged families and adults
• Must be able to work with diverse populations in a challenging work environment with at-risk youth and families.

Skills

• Fluent in Spanish or other language

Location

• Multifamily housing community

Work Type

• Full-time
• 40-hour work week

Salary/Compensations

• $23.50 - $26.14

About the Company

• Foundation Communities is an equal opportunity employer.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.