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About the Role
The Library Bar Team at The Lanesborough is seeking a Cocktail Waiter/Waitress to provide an exceptional guest service experience. This role involves a hands-on approach, a passion for food and wine, and teamwork to create memorable guest experiences.
Responsibilities
- Provide an exceptional guest service experience.
- Upsell and promote menu items through personal knowledge.
- Contribute to a team environment to ensure memorable guest experiences.
- Perform manual handling tasks as required by the role.
Requirements
- Excellent command of the English language.
- Demonstrate immaculate grooming standards.
- Must be eligible to live and work in the UK.
- London experience and familiarity with a hotel environment is desirable but not essential.
- A second language would be preferred.
Skills
- Excellent communication skills
- Hands-on approach
- Passion for food and wine
- Teamwork
Location
- London
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Season ticket loan
- Enhanced Pension Scheme
- Life Insurance
- Complimentary dry cleaning
- Retail discounts
- Complimentary meals on duty
- Cycle to Work scheme
- Flu vaccinations
- Discounted chiropodist and massage treatments
- Substantiality initiatives
- Social and sports activities
- Employee Assistance Programme
- Internal transfer and promotion opportunities
- Cross-departmental exposure
- Partnered with industry-leading training providers
- Internal learning gateway
- Free access to e-learning platform
- Subsidised professional qualifications and certified training programmes
- Financial incentives via ‘Recommend-A-Friend’ scheme
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events
- Celebrating your important moments
- Retirement parties
About the Company
- The Lanesborough is an award-winning luxury hotel located near Hyde Park, Knightsbridge, and exclusive shopping districts.
- The hotel features 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the Library Bar and Garden Room, and the Lanesborough Club & Spa.
- Oetker Hotels are masterpieces in desirable destinations, embodying elegance and preserving a tradition of European hospitality since 1872.
Equal Opportunity
- In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.