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About the Role
Braze Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and geographic markets. This role is an opportunity to expand on people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams.
Responsibilities
- Manage and hire Solutions Consultants across diverse industry verticals, customer types, and geographic markets.
- Partner with Braze’s sales, marketing, security, and product teams.
- Serve as a mentor to Solutions Consultants on the team.
- Complete support of teammates across all departments and a real “get it done” attitude for customers.
- Opportunities to be challenged beyond existing capabilities with the full support of teammates and leadership.
Requirements
- Exemplary written and verbal communication skills coupled with unparalleled follow-up skills.
- Demonstrated ability to make people feel heard and understood.
- Proven team player.
- High level of intellectual curiosity.
- Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
- Domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
Skills
- People management
- Leadership
- Pre-sales Engineering
- Technical Account Management
- Customer Success
- Communication
- Follow-up
- Teamwork
- Intellectual curiosity
- SaaS
- Mobile
- APIs
- Marketing Automation
- Direct Marketing
- Marketing Analytics
- Programming
Location
- Austin
Work Type
- Hybrid
Experience Level
- Manager
Salary/Compensations
- $150,000 - $197,000/year base
- $214,000 - $281,000/year OTE (including bonus or commission)
Benefits
- Equity grants of restricted stock (RSUs)
- Comprehensive benefits
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Medical, dental, vision, life, and disability insurance
- Fertility benefits
- Equal paid parental leave
- Professional development (formal career pathing, learning platforms, yearly learning stipend)
- Curated in-office employee experience
- Opportunities to give back to community (Volunteer Week, donation matching)
- Employee Resource Groups
- Collaborative, transparent, and fun culture
About the Company
- Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
- Braze helps brands deliver great customer experiences that drive value for consumers and businesses.
- BrazeAI™ allows marketers to combine and activate AI agents, models, and features for smarter, faster, and more meaningful customer engagement.
- Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
- The company has been consistently recognized as a Leader in marketing technology by industry analysts.
- Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
- Named a 2026 Best Places to Work by Built In.
- Named a 2025 America’s Greenest Companies by Newsweek.
- Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
- Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
- Headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
Equal Opportunity
- Braze strives to create equitable growth and opportunities inside and outside the organization.
- Committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
- Encourages candidates to apply even if they don't meet 100% of the criteria.