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About the Role

NetCost Market is seeking a Stock Associate to join their Stock Team. The role involves providing excellent customer service, performing quality control on products, and maintaining store displays and inventory.

Responsibilities

• Proactively assist customers within the guidelines outlined in our Customer Service Standards.
• Perform annual full-scale inventory assessments to identify missing inventory and items to be ordered.
• Provide customer service to customers who may need assistance while setting up displays or otherwise in the front of the store.
• Use rolling ladders to retrieve items from the stockroom on hard to reach shelves.
• Accurately maintain company database including all stock and inventory items.
• Build new store displays to present special merchandise.
• Organize and sort items on shelving, bins and displays according to company standards.
• Monitor and report any missing or lost inventory to management.
• Confirm all incoming shipments to be accurate by comparing the invoice to the order and ensure all inventory is in excellent condition.
• Keep the work area clean.
• Maintain all food safety standards.
• Follow the instructions of managerial staff.
• Ensure customers are served quickly, efficiently and in a pleasant manner.
• Respond resourcefully to customer requests and concerns.
• Provide excellent customer service and ensure clients had an outstanding shopping experience.
• Other duties as assigned.

Requirements

• Ability to deliver friendly, courteous, prompt customer service.
• 18 years or older.
• Ability to read, write and do simple math problems.
• Ability to interpret, understand and follow instructions and solve problems.
• Able to work well with others as a team member.
• A passion for serving people.
• Must be able to lift up to 50 lbs.

Skills

• Customer service
• Quality control
• Inventory management
• Database maintenance
• Display building
• Organization
• Food safety standards

Location

• Onsite

Work Type

• Full-time

Experience Level

• Entry-level

Salary/Compensations

• $17-$19 per hour

About the Company

• At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community.