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About the Role

The Senior Manager Delivery Lead is accountable for predictable, secure, high-quality delivery execution across one or more pods, complex initiatives, or multiple workstreams. This role drives delivery discipline, planning, and transparency at a broader scope, translating priorities into achievable delivery forecasts, managing cross-team dependencies, and ensuring delivery outcomes align to agreed scope, timing, and quality expectations. This is an influence-based, delivery-accountable role.

Responsibilities

Own end-to-end delivery execution across assigned scope, ensuring committed work is delivered predictably, safely, and in line with agreed objectives and quality expectations.
Translate priorities into delivery plans, sequencing, and forecasts; surface constraints early and drive timely decisions and trade-offs.
Establish and maintain delivery cadence and lightweight governance (planning, checkpoints, metrics review), improving predictability and flow over time.
Proactively manage delivery risks, dependencies, and impediments across pods, platforms, and partners; drive resolution and structured escalation where required.
Provide consistent delivery visibility (status, milestones, risks, forecast, dependency health) to stakeholders and enterprise partners.
Partner with enterprise stakeholders (Risk, InfoSec, Compliance, Privacy) to ensure delivery includes operational readiness, control alignment, and launch/transition planning.
Support delivery resource stewardship by contributing to estimation, capacity planning, vendor coordination, and delivery cost awareness within established guardrails.
Contribute to a collaborative, learning-oriented delivery culture aligned with ways of working and IGM values.
Participate in relevant chapter activities by sharing standards, tools, templates, and lessons learned to support consistent delivery practices.

Requirements

Bachelor’s degree in a related field (or equivalent experience); advanced degree is an asset.
7–10 years of progressive experience in technology delivery/program execution across complex initiatives.
Delivery planning and forecasting (milestones, sequencing, and delivery health).
Cross-team dependency, risk, and issue management using influence and structured escalation.
Stakeholder communication and transparency (status, risks, decisions, and trade-offs).
Experience within the financial services industry, including banking, wealth management, insurance, or asset management environments.
Experience working with or supporting delivery involving: Salesforce, SAP Data Platform (including SAP data management and analytics capabilities), Salesforce Marketing Cloud.
Experience working in a product operating model or pod-based delivery environment.
Proven success working with geographically dispersed and cross-functional teams, coordinating across multiple regions and time zones.
Agile certification (e.g., Certified ScrumMaster (CSM), or PSM) is considered an asset

Skills

Delivery planning
Forecasting
Dependency management
Risk management
Issue management
Stakeholder communication
Transparency
Salesforce
SAP Data Platform
SAP data management
SAP analytics
Salesforce Marketing Cloud
Product operating model
Pod-based delivery
Agile
Scrum

Location

Hybrid

Work Type

Hybrid

Experience Level

Senior Manager
7-10 years

Education Level

Bachelor's degree

Salary/Compensations

$110,000 - $135,000

Benefits

Competitive base salary
Performance-weighted bonus
Education/career support
Employee Share Purchase Plan with employer matching component
Competitive health and dental coverage
Flexible plan for you and your family
Short-term & long-term disability plans
Voluntary Group RRSP enrolment with employer matching component
Paid volunteer days
Competitive time off
10 wellness days off
WorkPerks discount program
Hybrid & flex work arrangements

About the Company

IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025.
It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.
Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
At Mackenzie Investments You Can Build Your Career with Confidence.
We are proud to be recognized as one of Canada’s Top 100 Employers for the fourth consecutive year and one of Canada’s Best Diversity Employers.
Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial goals.
Join our team to engage in continuous learning and skill development in a supportive environment.
Experience the best of both worlds with our hybrid work environment, where you spend three days a week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues!
Our Values: Be better; we strive for improvement in everything we do. Be accountable; we foster clarity and are empowered to act responsibly. Be a team; we are united to drive collective impact to achieve our goals.

Equal Opportunity

IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
Mackenzie Investments is an accessible employer committed to providing barrier-free recruitment experience. If you require accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.