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About the Role

MV Transportation is seeking a Dispatcher for Saturdays to direct day-to-day route operations in compliance with client and company procedures. This role involves daily communication with drivers and clients, organizing activities for safe, cost-effective, and on-time performance, and tracking/reporting operational data.

Responsibilities

• Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
• Monitors radio, telephones and on-road provision of service for quality.
• Responsible for influencing positive employee morale and quality customer service.
• Monitors and completes driver sign-in and sign-out daily.
• May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
• Monitors daily system performance.
• Participates in analysis and review of operating performance.
• Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
• All other duties, as assigned.

Requirements

• One (1) year previous Dispatcher experience preferred.
• Two (2) years of Customer Service experience is preferred.
• Experience with Trapeze software.
• Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
• Demonstrate a high customer service commitment.
• Able to demonstrate professional phone manner.
• Knowledge of the service area is a plus.
• May be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Work Type

• Saturdays

Education Level

• High School diploma or equivalent.

About the Company

• MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
• The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Equal Opportunity

• MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.