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About the Role

Intact Financial Corporation (IFC) is Canada's largest provider of property and casualty (P&C) insurance and a leading specialty insurance provider in North America. The IT sector requires sustained innovation, speed, and flexibility. As a successful candidate, you will be responsible for the evolution, support, and governance of our worldwide network and its security. Become part of an outstanding team to take your game to the next level through innovation and agility to ensure that our infrastructure and services offering stand at the forefront of the company’s needs. You will drive the advancement, performance, and stability of our infrastructure and its associated components with a strong focus on automation. We are a company that gives you the freedom to create, to make decisions, to achieve your full potential, and to chart your own career. We are looking for eager and enthusiastic individuals who find excitement in learning and working with future technologies to gain rich work experience.

Responsibilities

Collaborate with peers to assure smooth operation of the network infrastructure.
Coordinate with vendors to resolve technical problems with network equipment and software.
Assess and address vulnerabilities regarding network equipment with vendor-recommended solutions.
Provide high-quality internal and external customer service surrounding the company values.
Implement and support LAN, WAN, Switching/Routing, and load balancing data center infrastructure including Cisco ACI and Netscaler load balancer.
Ensure all network infrastructure engineering patterns are appropriately designed to meet SLA requirements.
Write and review change requests as part of the change management process.
Monitor system performance and implement performance optimization.
Participate in documentation processes including network diagrams, staff contacts, vendor contacts, and utilization of monitoring/resource/inventory management tools.
Collaborate with managers to develop standards in line with company guidelines and monitor those standards.
Assist with the resolution of escalated issues and actively participate in problem management activities.
Participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.
Overtime in the event of emergencies is required.

Requirements

Degree or Diploma in Networking or Technology.
5 years of experience in an IP-based environment.
Hands-on experience with network hardware, software, LAN/WAN, and data center infrastructures and connectivity.
Good understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (BGP, EIGRP, MPLS).
Medium level knowledge of network administration, architecture, and engineering in mission-critical environments.
For candidates located in Quebec, bilingualism is required.
Must be eligible to work in Canada.
No Canadian work experience required.

Skills

Cisco ACI
Netscaler load balancer
LAN
WAN
Switching/Routing
TCP/IP
BGP
EIGRP
MPLS

Location

Hybrid

Work Type

Hybrid work model

Experience Level

5 years experience in IP-based environment
Medium level knowledge of network administration, architecture, and engineering

Education Level

Degree or Diploma in Networking or Technology

Salary/Compensations

101,800 - 124,400
Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12%

Benefits

Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more
Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares
Pension offerings provide flexibility and long-term security
Defined benefit pension plan offering guaranteed income for life

About the Company

Intact Financial Corporation (IFC) is the largest provider of property and casualty (P&C) insurance in Canada and a leading provider of specialty insurance in North America.
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Equal Opportunity

We are an equal opportunity employer.
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.