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About the Role

RBI is seeking a collaborative and hands-on People Business Partner to support restaurant operations by serving as a trusted advisor to leaders across the business. This role partners with Operations and Legal teams to manage employee relations, provide performance management guidance, support recruiting and hiring, ensure compliance, and drive training, succession planning, and continuous improvement initiatives.

Responsibilities

Conducts weekly 1:1 meetings with Restaurant Company Operations Leadership.
Manages the investigation process and assists leadership and inside counsel in resolving complex employee relations issues.
Maintains in-depth knowledge of legal requirements related to day-to-day employee management, reducing legal risks and ensuring regulatory compliance.
Provides day-to-day performance management guidance to restaurant management and above restaurant leaders.
Facilitates or partners with Training on HR change initiatives and continuous improvement projects.
Provides HR policy guidance and interpretation.
Provides guidance and input on business unit restructuring and succession planning.
Participates in the evaluation and monitoring of training programs.
Advises and updates District Managers and Restaurant Management regarding proper interviewing techniques and selection criteria.
Supports restaurant teams with the use of the Applicant Tracking System.
Validates employee achievement and bonus payout calculations.
Assesses risk and provides proactive training/mitigation through HR audits.
Reports on market KPIs, including staffing, turnover, and engagement, and provides recommendations on trends to market leadership.
Partners with operations to lead succession planning for General Managers and District Managers.
Assists team members with HR-related questions and concerns, including payroll, benefits, compensation, LOA, and team member concerns.
Partners with District Managers to ensure 100% legal compliance, including child labor, new hire, worker’s compensation, HR posters, and unemployment claims.
Regularly visits restaurants to coach, develop, and audit HR systems and processes.
Conducts regular check-ins and visits restaurants in person to assist with hiring events and training on hiring.
Partners across HR functions to deliver integrated solutions to management and employees.
Prepares employee communications regarding compensation, benefits, and company HR policies and programs.
Serves as a consultant to management on HR-related issues, responding to and assessing HR-related needs.
Manages and resolves basic employee relations issues.

Requirements

2+ years of HR generalist experience required, including training, recruiting, employee relations, compensation and benefits, and HRIS administration.
Flexible style and willingness to 'roll up your sleeves and get it done'.
Good knowledge and experience in organization effectiveness, team dynamics, leadership development, management/leadership effectiveness, and facilitation.
Excellent team-building and influencing skills, communications, and unquestioned integrity.
Experience to effectively address sensitive HR issues.
Ability to thrive in a fast-paced and flexible environment while working independently with minimal supervision.
Proven experience of organization and business understanding by partnering with the business to understand business priorities, routines, and practices.
Ability to work collaboratively as part of a team while taking full ownership for assigned projects.
Knowledge of human resources, including employee relations issues, plans related to enhancing diversity, performance management policies, and basic federal and state employment laws.
Ability to travel domestically 50%, primarily in market but potential for travel to corporate offices.
Ability to manage conflicts, confrontations, and disagreements in a positive manner.
Experience in analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations.
Payroll troubleshooting experience.

Skills

Employee Relations
Performance Management
Recruiting
Hiring
Compliance
Training
Succession Planning
Continuous Improvement
Organization Effectiveness
Team Dynamics
Leadership Development
Management Effectiveness
Facilitation
Team-Building
Influencing
Communication
Integrity
Problem Solving
Business Acumen
Collaboration
Ownership
HRIS Administration
Applicant Tracking System
Conflict Management

Location

In market

Work Type

Full-time
Hybrid

Experience Level

2+ years HR generalist experience

Education Level

Bachelor's degree in human resources or related field (preferred)

Benefits

Comprehensive global paid parental leave program
Free telemedicine
Mental wellness support

About the Company

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®.
These independently operated brands have been serving their respective guests, franchisees and communities for decades.
Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing its brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support.
Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Equal Opportunity

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations.
RBI's policy applies to all terms and conditions of employment.
Accommodation is available for applicants with disabilities upon request.