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About the Role

Wolverine Worldwide is seeking inspiring and innovative retail leaders to join their network of amazing individuals. Store Managers are dedicated to achieving the best for both the brand and its people, bringing company values to life daily. This role requires highly motivated individuals driven to deliver results and achieve targets, with a focus on recruiting, hiring, and developing a cohesive team. Exceptional customer service is at the heart of everything done in this role.

Responsibilities

Motivate and engage the team to bring brand values to life, promoting an inclusive and positive working atmosphere.
Own all sales and profit results, driving cost management of P&L reporting, including payroll and sales KPIs.
Deliver outstanding service to all customers, demonstrating role model behaviors.
Communicate efficiently on the floor and behind the scenes, developing and maintaining relationships across the business, with customers, and community partners.
Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
Ensure policies, operational standards, and procedures are communicated, understood, and implemented, including security, people, health & safety, and stock management.
Identify innovative and creative methods to boost customer loyalty and drive the brand locally within the community.
Partner with the wider business to ensure prompt stock placement and take responsibility for the smooth running of the store.
Manage all change initiatives in store and engage the team to adhere to new ways of working.
Create amazing customer experiences through authentic customer service.

Requirements

Experience in a management role, excelling in a fast-paced, client-focused retail environment.
Commercial approach with a proven sales background and experience setting and delivering store KPIs.
Flexibility and adaptability to work in a fast-paced environment.
Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
Proficiency in POS systems.
Budget management experience, including payroll and expenses.
Exceptional customer service and team management skills, with a proven track record of developing others.
Interest in and awareness of market trends in the retail industry.
Ability to work under pressure and manage multiple tasks simultaneously.

Skills

Sales
Customer Service
Team Management
Budget Management
POS Systems
Communication
Leadership
Adaptability
Problem-Solving

Location

US Candidates Only

Work Type

Maternity Cover - 8 Months
Retail environment

Experience Level

Management

Education Level

High School diploma or equivalent

Benefits

Generous clothing allowance
Seasonal allowance for SB uniform
Excellent training & development opportunities
Quarterly bonuses
60% off all Sweaty Betty merchandise
25 days holiday (pro-rated if working part-time)
Refer a Friend bonus scheme
Season Ticket Loan
Access to Retail Trust - advice & support tool
Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
Wolverine Worldwide discount
Enhanced Family Leave policy
People Pension

About the Company

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories with an established global footprint spanning approximately 200 countries and territories.
The company has a rock-solid infrastructure and is dedicated to advancing brands such as Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine.
Wolverine Worldwide's mission is to empower, engage, and inspire consumers every step of the way.

Equal Opportunity

Performing duties consistent with the Company’s AAP/EEO goals and policies.
We are working to create a culture and team that represents our mission of empowerment.
We want to celebrate our diversity, embody inclusion and create an equitable business.
We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice.
To actively listen and learn from what they have to say.
This involves focusing on learning, development, and progression across the business.
Being clear on the responsibilities we hold each other and to our community.
It also means being committed to equal employment opportunities.
Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is 'to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.'
We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always.
Because when we say all, we mean it.