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About the Role

The Associate Director of Nursing supervises nursing and medical assistant staff, promotes excellence in patient care, supports departmental operations, ensures compliance with healthcare regulations and accreditation standards, and collaborates with campus partners to advance student wellness initiatives. This role provides clinical and administrative leadership while collaborating with nurses, medical assistants, healthcare providers, and other support staff to ensure safe, effective, and compassionate care in a positive and professional environment.

Responsibilities

Direct daily nursing operations and oversee the delivery of comprehensive outpatient healthcare services.
Provide the full scope of nursing care, including telephone and in-person triage, patient assessment, interpretation of clinical information, treatment recommendations within scope of practice, and patient education regarding illnesses, medications, and health conditions.
Collaborate with physicians, advanced practice providers, nurses, medical assistants and support staff to provide coordinated, high-quality patient care.
Determine appropriate staffing assignments, delegation of duties and skill mix among licensed and unlicensed healthcare personnel to ensure efficient clinical operations.
Supervise, mentor, train, and evaluate professional nursing staff, medical assistants, and support personnel.
Directly manage the medical assistant team, including scheduling, performance evaluations, coaching, and administrative responsibilities.
Foster a collaborative, respectful, and professional work environment focused on continuous quality improvement and exceptional patient care.
Support the Director of Nursing in carrying out departmental leadership and administrative responsibilities.
Participate in management meetings, committees, and interdisciplinary work groups.
Ensure compliance with University policies, nursing standards of practice, HIPAA, FERPA, OSHA, infection prevention guidelines, and all applicable state and federal regulations.
Support quality improvement initiatives and maintain readiness for accreditation surveys, including compliance with AAAHC standards.
Promote evidence-based practice and continuous process improvement to enhance patient safety and service quality.
Other duties and responsibilities as assigned.

Requirements

Bachelor of Science in Nursing (BSN) and 3 to 5 years of experience or equivalent combination of education and experience is required.
A Cover Letter and Resume/CV are required to be considered for this position.
Background checks may be required after a conditional job offer is made.
Consideration of the background check will be tailored to the requirements of the job.

Skills

Current, unrestricted Registered Nurse (RN) license.
Graduation from an accredited nursing program.
Basic Life Support (BLS) certification required.
Experience with Epic electronic medical records preferred.
Three to five years of progressive clinical nursing experience.
One to three years of supervisory or administrative leadership experience in an ambulatory care, family practice, student health, or other fast-paced outpatient setting preferred.
Experience caring for adolescents and young adults within a culturally diverse population preferred.

Location

Philadelphia, Pennsylvania

Work Type

Essential Personnel

Experience Level

3 to 5 years of experience
Three to five years of progressive clinical nursing experience
One to three years of supervisory or administrative leadership experience

Education Level

Bachelor of Science in Nursing (BSN)
Master's degree in Nursing (MSN), Healthcare Administration, Public Health, or a related field preferred.

Salary/Compensations

$77,330.00 - $125,000.00

Benefits

Excellent healthcare and tuition benefits for employees and their families.
Generous retirement benefits.
A wide variety of professional development opportunities.
Supportive work and family benefits.
A wealth of health and wellness programs and resources.
Health, Life, and Flexible Spending Accounts.
Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
Flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Exceptional tuition benefits for employee, spouse, and dependent children.
Tuition assistance at other institutions for dependent children.
Generous retirement plans (Basic, Matching, and Supplemental) with pre-tax or Roth basis options.
Wide variety of investment options through TIAA and Vanguard.
Substantial amount of time away from work.
Long-Term Care Insurance in partnership with Genworth Financial.
Wellness and Work-life Resources.
Professional and Personal Development resources.
Access to a wide range of University resources, cultural and recreational activities.
Discounts and Special Services (arts, entertainment, transportation, mortgages, new cars, cellular phone service, movie tickets, theme parks).
Flexible Work Hours.
Penn Home Ownership Services (forgivable loan for eligible employees).
Adoption Assistance.

About the Company

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.
This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey.
Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.
As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia.
The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities.
With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Equal Opportunity

The University of Pennsylvania is an equal opportunity employer.
Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.