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About the Role
The Senior Technician performs vehicle repair and maintenance, builds customer loyalty by developing trust, and ensures confidence in AutoNation as a care-giver for vehicle safety and reliability. Drive your Technician Career with AutoNation, America's most admired automotive retailer, offering factory training, cutting-edge tools, and a clear path to advancement.
Responsibilities
- Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
- Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
- Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
- Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
- Documenting work performed on each vehicle on the repair order.
- Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
- Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
- Providing an exceptional customer experience to drive loyalty.
Requirements
- High School diploma or equivalent
- 2+ years of experience as an automotive technician
- Automotive technical training (varies based on store needs)
- Attention to detail
- Organization and follow-up skills
- Valid in-state driver’s license and have and maintain an acceptable, safe driving record
Skills
- Vehicle repair
- Vehicle maintenance
- Customer service
- Communication
- Diagnosis
- Inspection
- Documentation
- Inventory management
- Technical bulletins
- Customer experience
Location
- Nationwide
Work Type
- Full-time
Experience Level
- Senior
- 2+ years
Education Level
- High School diploma or equivalent
- Automotive technical training
Benefits
- Competitive pay
- Competitive compensation
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide
- Paid training
- OEM certification support
About the Company
- AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs.
- With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.
- Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Equal Opportunity
- AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide.
- We welcome candidates from all backgrounds who are passionate about making a positive impact.
- Even if you do not meet every requirement, we encourage you to apply.
- Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.
- We value innovation, teamwork, and a commitment to making a positive impact in the world.