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About the Role

Usherwood is seeking a hardworking and client-focused Copier Technician to provide onsite client support, maintaining and integrating copiers and printers from leading manufacturers like Canon, Xerox, and HP.

Responsibilities

• Troubleshoot and repair a wide variety of copiers and printers.
• Develop and maintain positive client relationships to ensure customer satisfaction.
• Manage time and customer expectations within a geographical territory.
• Comply with company policies and procedures.
• Achieve and maintain company benchmark performance.
• Engage in continuous product training.
• Install or upgrade equipment in various field locations.
• Configure hardware and software components after installation.
• Perform routine maintenance on technology equipment.
• Test equipment to troubleshoot issues.
• Document installations and repairs.
• Maintain all tools and equipment used during service calls.
• Teach customers how to use equipment properly.
• Manage the stock of replacement parts and equipment.

Requirements

• Must be able to lift up to 60 pounds.
• Possess strong problem-solving and client service skills.
• Basic understanding of computers and networking.
• Ability to work independently without supervision.
• A valid driver license and clean driving record.
• Have an eagerness to learn.

Skills

• Xerox certification preferred

Location

• Onsite

Work Type

• Full-time

Experience Level

• Entry-level

Education Level

• High school diploma required

Benefits

• Paid training and certification opportunities
• Medical, dental, and vision insurance
• Supplemental insurance
• 20 days of paid time off
• Company paid life insurance
• Company paid long-term disability insurance
• 401(k) plan with matching company contribution
• Annual company store allowance
• Company vehicle and gas card provided
• Monthly bonus opportunity program

About the Company

• “Our growth is mirrored by the quality of people we have invested in.” –Louis F. Usherwood, CEO
• Visit us at www.usherwood.com

Equal Opportunity

• Usherwood Office Technology is an Equal Opportunity Employer.