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About the Role

Lead a team of Camp Directors responsible for planning and executing innovative, kid-centric summer day camps and other seasonal programs year-round. This role involves supporting local marketing, building relationships with families, recruiting and training staff, and overseeing logistics, compliance, operations, and inventory management.

Responsibilities

• Lead and supervise a team of up to 20 Year-round and Seasonal Camp Directors, including assessment, onboarding, talent development, performance management, and separation.
• Support Camp Directors in managing customer communication, including timely responses to inquiries, exceptional customer service, and handling escalated matters for thousands of families.
• Oversee the implementation of compliance processes by Directors to ensure adherence to company, city, county, and state policies for camps and childcare facilities.
• Oversee budgets for personnel, food, and programming across multiple camps, ensuring appropriate resource management by Directors.
• Assist Directors in negotiating terms with local vendors for food and programming.
• Visit camps to observe operations, provide support, give feedback, and implement change.
• Lead camp in the event of an emergency or Director vacancy.
• Support and oversee Directors in managing logistics and inventory for hundreds of items needed to run camp programs.
• Support Camp Directors in handling sensitive, emergency, behavioral, and/or medical situations, and handle escalations as needed.
• Manage relationships with host schools that rent facilities for camps.
• Oversee and assist Directors with janitorial arrangements, security, and site planning to ensure sanitary, safe, and smooth operations.

Requirements

• Must meet the American Camp Association (ACA) Director accreditation standards (25 years of age and at least two seasons of camp supervisory experience).
• An equivalent combination of experience working in a child care or education setting for at least one year coupled with supervisory experience in another industry will be considered.
• 3+ years of past management or leadership experience.
• Experience hiring and managing teams of 10 or more.
• Past experience managing across Operations, Sales, Customer Service, and Financial/Budgetary functions.
• Will be expected to travel as needed to meet with and observe their Camp Director team.
• Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Location

• East Region Camps

Work Type

• Hybrid

Experience Level

• 3+ years of past management or leadership experience
• At least two seasons of camp supervisory experience

Education Level

• Preferred Bachelor's Degree

Salary/Compensations

• $80,000 - $90,000 annually

Benefits

• Medical, dental, and vision insurance
• Paid vacation, sick, holiday, and parental bonding leave
• 401(k) retirement plan
• Long-term and short-term disability insurance
• Life insurance
• Money-saving discounts and financial planning tools
• Tuition assistance and education coaching
• Caregiving support and resources for the children and adults in your family

About the Company

• Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support.
• Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being.
• Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.
• Be part of a community where people grow, futures are shaped, and lives are changed.
• We offer the rewards, opportunities, and support you deserve because making a difference goes both ways.
• We’re changing the world of work and family, and it starts with you.
• At Bright Horizons, you’re the difference.
• At Bright Horizons, you’re more than your job title — you’re the difference.
• Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact.
• We’re a community that celebrates individuality, invests in your growth, and supports your whole self.
• Because when you thrive, so do the children, families, and clients we serve.
• Join us and help build a brighter future — for yourself and for others.

Equal Opportunity

• Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law.
• Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
• If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com.
• Determinations on requests for reasonable accommodation will be made on a case-by-case basis.