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About the Role

The Food & Beverage Team Leader enables a consistent experience for guests by ensuring product is fresh, in stock, available, and accurately priced and signed on the sales floor. This role is responsible for operations, process, and efficiency within the Food & Beverage department, including replenishment, inventory accuracy, food safety, presentation, and pricing.

Responsibilities

Consistently deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience.
Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution.
Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement.
Lead a guest-focused, efficient Food & Beverage team that strives to deliver the Food & Beverage standards.
Assess backroom and sales floor areas of Food & Beverage and Food Service on a daily basis.
Establish clear goals and expectations and hold team members accountable to those expectations.
Be a partner to the store leadership team through communication and collaboration.
Maintain a fresh, full, and food-safe area during all operating hours.
Assign daily tasks to TMs based on planned workload and guest traffic patterns.
Validate and follow-up on team members’ progress against their assigned prioritized workload tasks.
Lead and demonstrate a culture of executing all best practices.
Lead team huddles to communicate focuses and trends.
Develop and maintain partnerships with vendors to ensure clear expectations are established and brand standards are met.
Place store-initiated orders according to best practices (where applicable).
Remain up-to-date on relevant trends and products to educate team members.
Support your leader in the hiring and onboarding process of new team members.
Participate in team hiring and onboarding processes.
Support guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU).
Become a subject matter expert in federal, state, and local adult beverage laws as they apply to your business (if applicable).
Lead your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards (if applicable).
Complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).
Foster a productive relationship with your Starbucks district manager DM (if applicable).
Demonstrate a culture of ethical conduct, safety, and compliance.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors.
Model the execution of physical security processes.
Support merchandise protection strategies across the total store.
Demonstrate inclusivity by valuing diverse voices and approaches.
As a key carrier, follow all safe and secure training and processes.
Occasionally assume store-level leadership on duty (LOD) responsibilities.
Address all store emergency and compliance requirements.
Perform other duties based on business needs.

Requirements

Must be at least 18 years old or older.
Previous retail and/or food experience preferred, but not required.
Strong interest and knowledge of the Food & Beverage business.
Lead and hold others accountable.
Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
Work independently and as part of a team.
Manage workload and prioritize tasks independently.
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Welcoming and helpful attitude toward all guests and other team members.
Effective communication skills.
Access all areas of the building to respond to guest or team member issues.
Interpret instructions, reports and information.
Accurately handle cash register operations as needed.
Climb up and down ladders if needed.
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others.
Ability to work in environments that will include refrigeration and freezer temperatures and conditions.
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties.
Ability to remain mobile for the duration of a scheduled shifts (shift length may vary).

Skills

Guest service fundamentals
Food & Beverage business fundamentals
Inventory management
Pricing and promotions strategies
Planning department workload
Leading a team
Interviewing
Training
Coaching
Evaluating
Retaining talent
Developing talent
Merchandising
Food Safety policies and procedures
Vendor partnerships
Hiring process
Onboarding process
Backup cashier
Order pickup (OPU)
Drive-up (DU)
Adult beverage laws
Starbucks Brand Standards
Pizza Hut Brand Standards
Ethical conduct
Safety
Compliance
Physical security processes
Merchandise protection strategies
Inclusivity
Key carrier responsibilities

Location

Onsite

Work Type

Full-time

Experience Level

Entry Level

Education Level

High school diploma or equivalent

Salary/Compensations

$22.50 - $24.50 per hour (starting range)
$22.50 - $38.25 per hour (full range)

Benefits

Comprehensive health benefits and programs (medical, vision, dental, life insurance)
401(k)
Employee discount
Short term disability
Long term disability
Paid sick leave
Paid national holidays
Paid vacation

About the Company

Working at Target means helping all families discover the joy of everyday life.
Learn more about Target here.

Equal Opportunity

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.