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About the Role
You will have the opportunity to flex skills as a general manager across credit, operations, and technology in a critical area of our business that is responsible for delivering over $1B in revenue, poised to lead a revolution in technology-led risk management and meaningfully invest in our customer agenda.
Responsibilities
- Develop business strategies that will drive growth, profitability, and customer success for Capital One in the face of shifting consumer and regulatory behavior.
- Ensure our terms are mission aligned and unassailable in the market.
- Develop and implement enhancements in our technology capabilities to lead the enterprise in risk management.
- Drive a roadmap of continuous improvement while ensuring critical business processes continue to be invested in through PDCAs.
- Manage and develop a cross functional team of analysts, process managers and product.
- Coach and mentor associates throughout the organization with a goal of developing and retaining talent at Capital One.
- Build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
- Foster innovation, drive critical decisions, hold business partners accountable, and consistently deliver results.
Requirements
- 5+ years of leading analytical, process and product teams
- 5+ years of leading a cross functional team of 8+ reports
- 5+ years of experience working in an Agile environment
- A deep understanding of product economics and PNL experience
- High level of intellectual curiosity and comfort with ambiguity
- Can collaboratively drive teams and stakeholders with disparate goals
- Able to present to executive management often and in a compelling manner on key KPIs and results
Skills
- Strategic leadership
- Decision making
- Problem solving
- Analytics
- Technology ownership
- Process ownership
- Strategic planning
- People leadership
- Coaching
- Mentoring
- Talent development
- Team building
- Stakeholder management
- Innovation
- Accountability
- Results delivery
Location
- 161 Bay Street (93021), Canada, Toronto, Toronto, Ontario
Work Type
- Hybrid
Experience Level
- Director
Education Level
- Bachelor's Degree or equivalent experience
Benefits
- Full coverage for spouses, domestic partners and dependents
- One-time Work From Home allowance
- Up to $3,000 in mental health coverage
- Up to $5,000 in annual tuition subsidies
About the Company
- For 30 years, we’ve been on a mission to change banking for good.
- We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated.
- We pair data-driven strategy with the autonomy to take ownership of complex, high-impact challenges.
- You’ll be encouraged to own your work from end-to-end and challenge the status quo to build solutions that impact the lives of millions of Canadians, because at Capital One we analyze and innovate.
- You’ll be empowered to grow and develop in an environment that balances high-performance standards with a genuine investment in your long-term success.
- If you’re ready to redefine what’s possible and drive exponential growth, this is where you can create what’s next.
Equal Opportunity
- Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
- We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.
- If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com.
- All information you will provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.