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About the Role

This role provides survey and compensation consulting support to existing and new clients, contributing to the growth and profitability of the Rewards Data Intelligence Practice. It involves managing client relationships, supporting data analytics offerings, and assisting with compensation-based projects.

Responsibilities

Manage and support client relationships with UK-based participants and prospects throughout the full survey cycle.
Assist in supporting WTW’s upcoming AI journey of automated job matching to support clients’ ad-hoc needs and their data submission process.
Support the development of our survey and data analytics offering to clients primarily within the Financial Services sector.
Act as analytical support to an industry lead, tracking year-on-year survey participations, data quality, and data analysis.
Support the delivery of compensation-based project work such as salary structure development, compensation and benefits reviews, and conducting pay assessments and bespoke surveys.
Coordinate with the Data & Analytics team to provide clients with market benchmarking on different pay elements using sources such as survey data and published reports.
Support Job Evaluation projects and Equal Pay work across the wider RDI team.
Support clients in leveraging WTW’s Data Science capabilities to review an organization’s approach to managing knowledge and skills, using AI-enabled market scans.
Support the wider RDI team in writing proposals, industry trends, and utilizing AI-driven insights around talent flow analytics.
Manage clients, address queries, respond to ad-hoc questions, and support tools for assigned client portfolio.
Conduct and facilitate client presentations and forums.
Promote Data Purchasing Plans, as well as sell and deliver client projects.
Collaborate with consultants/colleagues and the survey production team to successfully deliver surveys and projects.
Provide new and existing clients with survey pricing proposals.
Support the revenue growth of allocated industry surveys.
Support ad-hoc projects via client base.
Build strong relationships externally and internally and collaborate effectively on cross-functional teams.
Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels.
Work closely with Customer Services teams for end-to-end account management.
Continuously develop technical and consulting skills.
Ensure survey project files are up-to-date and meet Excellence standards.
Assist the survey product team with project management, data validations, and survey reviews.

Requirements

Managing clients, addressing queries, responding to ad-hoc questions, and supporting tools for assigned client portfolio.
Conducting and facilitating client presentations and forums.
Promoting Data Purchasing Plans, as well as selling and delivering client projects.
Collaborating with consultants/colleagues and the survey production team to successfully deliver surveys and projects, ensuring client expectations are met or exceeded by developing project plans and activity schedules, supporting job matching, conducting pay assessments and compensation reviews, and managing project correspondence and meeting documentation.
Providing new and existing clients with survey pricing proposals.
Support the revenue growth of allocated industry surveys.
Support ad-hoc projects via client base.
Build strong relationships externally and internally and collaborate effectively on cross-functional teams.
Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels.
Work closely with Customer Services teams for end-to-end account management.
Continuously develop technical and consulting skills (e.g. selling and project management skills).
Ensure survey project files are up-to-date and meet Excellence standards.
Assisting survey product team with project management, data validations and survey reviews.

Skills

Survey and compensation consulting
Client relationship management
Data analytics
AI
Project management
Job evaluation
Compensation reviews
Pay assessments
Market benchmarking
Data Science capabilities
Talent flow analytics
Selling skills

Location

UK-based

Work Type

Full-time

Experience Level

Consultant

About the Company

WTW is a leading provider of compensation, benefits, and employment practices information to the global employer community.
Covering more than 100 countries across six continents, our data centres in North America, Europe, Middle East and Africa, Asia Pacific and Latin America annually compile reports on the remuneration, benefits and employment practices of local and multinational companies.
Our portfolio of products and customised services helps organizations to develop cost-effective salary and benefit packages, stay up to date with the latest HR developments, ensure compliance with local laws and customs, and assess and compare the costs of employment within and across regions.
Discover how our unique blend of advisory expertise, data-driven insights and digital capabilities helps organisations attract, reward and engage their people.