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About the Role

LINK is seeking an Information Designer to create impactful visual stories that communicate complex ideas. You will translate concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams, for print and digital formats. This role applies human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions.

Responsibilities

Partners with cross-functional teams to understand client challenges and communication objectives.
Applies human-centered design principles to develop visual solutions.
Translates quantitative and qualitative data, research findings, and complex concepts into clear visual formats.
Develops information hierarchies, visual frameworks, and communication structures.
Guides visual approaches to help stakeholders understand complex systems, processes, concepts, and strategic initiatives.
Independently manages design workstreams while balancing quality, deadlines, and client expectations.
Develops high-quality visual products including infographics, dashboards, charts, diagrams, presentations, wireframes, prototypes, and decision-support materials.
Creates custom vector illustrations, iconography, visual frameworks, and supporting graphic assets.
Translates technical, operational, research-driven, and abstract content into compelling visual narratives.
Reviews visual products for accessibility and Section 508 compliance considerations.
Develops and improves reusable templates, visual standards, and design systems.
Applies advanced visual communication principles to improve clarity, usability, audience engagement, and information retention.
Collaborates effectively with internal and external stakeholders to develop visual solutions.
Facilitates design discussions, working sessions, and collaborative reviews.
Uses visual prototyping techniques to explore concepts, communicate ideas, and align stakeholders.
Synthesizes feedback from clients and teammates into actionable design improvements.
Balances multiple priorities while maintaining high standards of quality, consistency, and craft.
Applies and adapts established brand standards and visual guidelines.
Develops client-specific visual identities, branded assets, and communication materials.
Demonstrates strong visual judgment in typography, layout, composition, color, hierarchy, and information organization.
Ensures visual products maintain consistency while effectively addressing audience needs and communication objectives.
Brings creativity, curiosity, and a problem-solving mindset to complex design challenges.
Explores opportunities to communicate information through a variety of digital and interactive mediums.
Helps identify the most effective medium or combination of media to communicate information.
Contributes to the development of interactive, digital, and multimedia experiences.
Applies storytelling principles across a range of communication channels and formats.
Demonstrates curiosity and adaptability when exploring new communication mediums, technologies, and platforms.

Requirements

Bachelor’s degree in Graphic Design, Visual Communication, Visual Journalism, Animation, Information Design, or a related field.
5–10 years of experience in graphic design, information design, visual communication, or a related field.
Ability to obtain and maintain a security clearance.
Strong expertise in information design, visual storytelling, and communicating complex information through visual means.
Well-versed in a variety of design disciplines and able to select the appropriate approach for a given challenge.
Strong understanding of information hierarchy, visual communication principles, accessibility considerations, and human-centered design methodologies.
Strong written and verbal communication skills and the ability to collaborate effectively with clients and cross-functional teams.
Demonstrated ability to balance multiple priorities and deadlines while maintaining high standards of quality and craft.
Able to work independently while contributing effectively within collaborative team environments.
Approaches work with optimism, openness to new ideas, and a collaborative mindset.
Strong proficiency with Adobe Creative Cloud tools and the ability to leverage a variety of design technologies.
Portfolio that demonstrates both conceptual skills and design execution.

Skills

Information design
Visual storytelling
Communicating complex information visually
Graphic design
Brand development
Experience design
Information hierarchy
Visual communication principles
Accessibility considerations
Human-centered design methodologies
Adobe Creative Cloud
Prototyping
Wireframing
Infographics
Charts
Diagrams
Motion graphics
Video

Location

Washington, D.C. area

Work Type

Full time
Some travel required

Experience Level

5-10 years

Education Level

Bachelor’s degree in Graphic Design, Visual Communication, Visual Journalism, Animation, Information Design, or a related field

Salary/Compensations

$71,000 - $97,000

Benefits

$100 monthly internet/cell phone stipend
$150 monthly commuter stipend for eligible participants
LINK sponsored healthcare benefits including medical, dental, vision
Company-paid Short Term Disability Insurance
401K with employer contribution of up to 4%
11 Federal Holidays per year
15 days of Paid Time Off (PTO) per year
Paid Holiday Time Off (Christmas Eve through the New Year)
Annual bonus plan participation
Annual profit sharing participation
$2,000 Learning and Development program reimbursement
Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard

About the Company

LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners.
At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories.
Let us be your partners in change.

Equal Opportunity

LINK is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable state, local, and federal law.
If you are unable to complete this application due to a disability, contact Human Resources to ask for an accommodation or an alternative application process.