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About the Role

Fractal Analytics is a strategic AI partner to Fortune 500 companies, aiming to power every human decision in the enterprise. We foster an ecosystem where human imagination is central to decision-making, challenging possibilities to drive improvement. Our goal is for our employees to empower imagination with intelligence.

Responsibilities

• Shape and sustain U.S. client relationships.
• Strategically drive new business in healthcare accounts, collaborating with Solution & Delivery teams to meet sales and margin targets.
• Analyze client company performance, operating models, internal value chains, and healthcare industry knowledge to inform account strategy.
• Ensure U.S. stakeholders understand the Fractal India ecosystem and track the impact of past solutions to identify gaps.
• Maintain in-person relationships with Director- and VP-level clients.
• Generate and shape demand for AI/Gen AI solutions, advancing commercial aspects.
• Identify business improvement opportunities and develop compelling use cases for AI/Gen AI solutions.
• Leverage insights from existing dashboards, POCs, software partners, and market research to present new propositions.
• Build tailored proposals considering client needs and technical constraints.
• Collaborate with the account consulting team in India and Fractal capabilities leadership to shape AI solutions.
• Utilize Fractal’s AI Research group to advance client roadmaps.
• Structure commercial agreements in line with Fractal’s objectives for outputs-based and subscription-type pricing.
• Influence U.S. client procurement stakeholders with advanced commercial structures.
• Collaborate with internal India teams to develop proposals and ensure successful POC and pilot execution.
• Ensure pilots and/or POCs transition to successful long-term production solutions with upgradation roadmaps.
• Represent the full Fractal portfolio with expertise in AI, Engineering & Design, and Behavioral sciences.

Requirements

• 10-18 years of relevant experience in customer success, account management, or presales within Consulting Services, covering Analytics offerings (BI, AI ML, Gen AI, Cloud Tech).
• Demonstrated ability to drive account growth in scaled accounts.
• Proven ability to develop strong client relationships.
• Proven ability to execute pre-sales activities.
• Willingness to work independently at client sites with geographically distributed teams (EU, India).
• Strong understanding of business processes.
• Ability to derive insights from various data sources.
• Excellent communication and interpersonal skills, with an emphasis on relationship building with Director & VP-level clients.
• Ability to work collaboratively with cross-functional teams.

Skills

• Strong grasp of GenAI concepts (LLMs, prompt engineering, fine-tuning, embeddings) and their business applications.
• Awareness of Agentic AI patterns (autonomous agents, workflow orchestration, multi-agent systems) and ability to position them.
• Familiarity with cloud AI services (Azure OpenAI, AWS Bedrock, Google Vertex AI) and ecosystem tools (LangChain, RAG frameworks).
• Ability to translate technical enablers (APIs, integration, data pipelines) into business value narratives.

Location

• Boston, MA
• Nashville, TN

Work Type

• On-site (4-5 days per week at client offices)
• Full-time

Experience Level

• 10-18 years

Salary/Compensations

• Up to $200,000 base

Benefits

• Health, dental, vision, life insurance, and disability plans available from the first day of employment.
• Eligibility to participate in the Company 401(k) Plan after 30 days of employment.
• 11 paid holidays.
• 12 weeks of Parental Leave.
• Flexible PTO policy for sick time or vacation.

About the Company

• Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise.
• Fractal is building a world where individual choices, freedom, and diversity are the greatest assets.
• An ecosystem where human imagination is at the heart of every decision.
• We believe that a true Fractalite is one who empowers imagination with intelligence.
• We are committed to bringing passion and customer focus to the business.

Equal Opportunity

• Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.