About the Role
As a Senior Proposal Specialist, you will manage the entire proposal process from RFP receipt to submission, ensuring accuracy, compliance, and compelling content. This role involves collaboration across departments, risk assessment, and contributing to the company's success in securing new business.
Responsibilities
- Manage the proposal process from RFP receipt to submission.
- Assess compliance requirements and identify risks.
- Schedule and facilitate meetings related to proposal development.
- Create proposal templates and identify boilerplate content.
- Collect core qualification materials such as resumes, biographies, and project qualifications.
- Assign responsibilities and monitor working drafts.
- Edit and format proposal drafts.
- Submit final proposal materials via various methods.
- Collaborate with departments to gather information and ensure proposal accuracy.
- Develop high-quality proposals in response to RFXs and solicitations.
- Gather stakeholder input to align with client needs and company capabilities.
- Create outlines, compliance matrices, and track proposal activities.
- Manage data calls, validate inputs, and ensure compliance with RFX and WPO standards.
- Write clear, persuasive, customer-focused content, including bespoke responses and win themes.
- Identify risks, opportunities, and content gaps, and collaborate to address them.
- Develop simple graphics and support proposal strategy and review processes.
- Contribute new content to the Content Library following project close-out.
- Lead proposal development for major pursuits, including key sections and presentations.
- Provide quality assurance, compliance reviews, and best practice guidance.
- Mentor and train team members, conduct peer reviews, and share lessons learned.
- Lead debriefs, gather client feedback, and drive continuous improvement.
- Prepare reports for senior management and manage multiple proposals.
- Conduct SWOT analysis and support FOIA requests.
- Work with SMEs, SAM leads, and cross-functional teams (Legal, Finance, HR, Marketing).
- Lead or facilitate strategy, win theme, and review meetings.
- Coordinate inputs, review SME contributions, and incorporate feedback.
- Support delivery alignment with proposal strategy.
- Write and edit content for clarity, accuracy, and persuasiveness.
- Ensure consistency, quality, and strong narrative storytelling using data.
- Research client needs, industry trends, and competitors.
- Track proposal metrics (e.g., win rates) and refine strategies accordingly.
Requirements
- Bachelor’s degree (English, Communications, Marketing, Business) or 5+ years’ relevant experience.
- 5+ years’ experience in proposal writing or similar roles.
- Proven ability to manage multiple proposals with strong project management and QA focus.
- Experience collaborating with cross-functional teams and SMEs.
- High integrity, initiative, and reliability.
- Strong analytical, problem-solving, and prioritization skills.
- Able to manage multiple priorities effectively.
- Perform other duties as required.
Skills
- Advanced proficiency in Microsoft Office
- Advanced proficiency in Adobe
- Advanced proficiency in InDesign
- Strong understanding of document design
- Strong understanding of marketing principles
- Strong understanding of win themes
- Excellent writing skills
- Excellent editing skills
- Clear, compelling output
Location
- Sydney, Australia
Work Type
- Hybrid
Experience Level
- Senior
- 5+ years
Education Level
- Bachelor’s degree (English, Communications, Marketing, Business)
Benefits
- Superannuation
- Workers Compensation
- Long Service Leave
- Community Service Leave
- Gym reimbursement
- Tuition reimbursement
- EAP Support Services
- Mentorship program
- WPO Cares
- Employee exchange programme
About the Company
- At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive - personally and professionally.
- With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide.
- Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce.
- Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies.
- Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise.
- Together, we’re building healthier, more resilient organizations—one person at a time.
Equal Opportunity
- At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination.
- We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive.
- We will continue to take action to ensure we achieve equitable and measurable outcomes.
- We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring.
- By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
