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About the Role
DataForce is seeking a motivated Scheduler to work remotely to schedule recording sessions for a Data Collection project. The Scheduler will ensure the project runs smoothly, appointments are efficiently scheduled and managed, and deadlines are met. This role serves as the first point of contact between the team and study participants.
Responsibilities
- Validate candidates via phone call according to project requirements
- Check candidate availability for the project
- Answer candidate questions
- Provide logistic information
- Schedule candidates for session times
- Send reminders to participants to ensure attendance
- Fill session schedule days in advance
- Communicate daily schedule updates to the project team
Requirements
- Idiomatic fluency in Levantine Arabic (Syria)
- Ability to adapt to the CET time zone
- Ability to work a flexible schedule as needed
- Computer competency for data entry and production of reports and schedules
- Ability to adapt to changing priorities through applied feedback and shifting focus quickly as project needs evolve
- Outstanding customer service skills
- Excellent communication skills including phone, email, and electronic media communication
- Extremely detail-oriented
- Experience working in a team
Skills
- Data entry
- Report production
- Schedule production
- Customer service
- Phone communication
- Email communication
- Electronic media communication
Location
- Remote
Work Type
- Remote
- Freelance / Independent Contractor
- Full-time
Experience Level
- Entry Level
About the Company
- DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.
- We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world.
- Our department focuses on gathering, enriching, and processing data for Machine Learning in different AI domains.
- Learn more about DataForce at https://www.transperfect.com/dataforce