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About the Role

Carry out high-quality repairs that keep our homes safe and well maintained. As a Multi-trade Carpenter with the Lancaster West Neighbourhood Team, you’ll deliver responsive repairs that help residents feel safe and comfortable in their homes. Your workmanship and professionalism will play a vital role in maintaining the estate to a high standard.

Responsibilities

• Carry out day-to-day repairs and maintenance across housing stock, focusing primarily on carpentry work such as doors, windows, locks and internal fittings.
• Complete secondary tasks using broader trade skills to achieve first-time fixes wherever possible.
• Use a mobile PDA to manage schedule, record completed work, and ensure jobs are signed off accurately.
• Represent the Council through professionalism and respect when working directly in residents’ homes.
• Listen to residents’ concerns, keep them informed, and treat each property with care.
• Maintain a safe and tidy working environment.
• Report any health and safety risks or safeguarding concerns noticed while working on the estate.
• Work alongside a team of tradespeople, supervisors, and coordinators to ensure repairs are completed quickly and to a high standard.

Requirements

• Hold a Level 3 qualification in Carpentry as primary trade.
• Experience working in reactive maintenance or repairs, ideally within a social housing or local authority environment.
• Possess a secondary trade, such as plumbing, tiling, plastering, or a similar construction skill.
• Have a practical, solution-focused mindset.
• Take pride in completing work to a high standard.
• Have a strong understanding of health and safety requirements.
• Be comfortable using digital tools such as PDAs to manage jobs and record completed work.
• Be flexible and occasionally support other maintenance tasks across the estate when needed.
• Possess excellent customer service skills.
• Understand the importance of working respectfully in residents’ homes and delivering a service people can rely on.
• Be reliable and willing to support residents when needed due to an out-of-hours rota for emergency repairs.
• The role will require a Standard DBS check.

Skills

• Carpentry
• Plumbing
• Tiling
• Plastering
• Digital tools (PDAs)
• Customer service
• Health and safety
• Problem-solving

Location

• Lancaster West Estate
• Borough

Work Type

• Full-time
• Out-of-hours rota for emergency repairs

Experience Level

• Multi-trade Carpenter

Education Level

• Level 3 qualification in Carpentry

Salary/Compensations

• New hires will start at the minimum of the advertised salary range.
• Employees receive annual salary increases until they reach the top of the pay scale.
• Employees will receive any agreed cost of living pay rises.

Benefits

• Ongoing training and development opportunities, particularly around health and safety and trade skills.
• Support to continue building expertise.

About the Company

• At RBKC, we’re all in – investing in our people, our communities and our future.
• Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places.
• Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.
• As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence.
• We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.
• The we’re all in mindset is central to this role. By taking ownership of repairs, responding quickly and delivering quality work, you help build trust with residents and keep our homes safe and well maintained.

Equal Opportunity

• We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
• We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.