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About the Role

The Liberty Beauty Hall is a pioneer of luxury, showcasing the latest trends alongside a curated selection of unique and exceptional products, treatments, and counters. Our Sales Managers set the standard for retail on the shop floor, responsible for driving sales, managing, and supporting an accomplished team of sales professionals, ensuring all service standards are upheld and maintained.

Responsibilities

• Lead, inspire and develop a high-calibre team of sales professionals.
• Create a culture of excellence, engagement and pride in service.
• Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards.
• Build strong, collaborative relationships across the wider business.
• Drive sales performance through a considered and strategic approach to targets and KPIs.
• Motivate and reward success, while coaching individuals to continuously elevate their performance.
• Oversee floor moves in alignment with brand direction, sell-through and visual excellence.
• Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth.
• Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience.
• Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation.
• Uphold the highest standards of stock integrity, loss prevention and administrative accuracy.
• Prepare for and actively participate in stock takes, ensuring precision and accountability.

Requirements

• Strong knowledge and experience of luxury beauty brands and products.
• Understand the importance of driving sales and maintaining a commercial focus.
• Strong awareness of the marketplace and current beauty trends.
• Passion for delivering exceptional visual standards across your product area.
• Ability to prioritise, plan, and allocate resources.
• Proven track record of running your area profitably.
• Experience in luxury department store or standalone store management.

Skills

• Sales Management
• Team Leadership
• Coaching and Training
• Clienteling
• Visual Merchandising
• Stock Management
• Loss Prevention
• Retail Operations

Location

• London

Work Type

• Full-time

Experience Level

• Management Experience

About the Company

• The Liberty Beauty Hall is a pioneer of luxury, showcasing the latest trends alongside a curated selection of unique and exceptional products, treatments, and counters.
• From Violette FR to Hourglass, Jones Road to Chantecaille, it offers an indulgent destination of standout brands and tailored skincare designed to delight even the most discerning beauty lovers.

Equal Opportunity

• Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination.
• We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do.
• We are dedicated to eliminating both conscious and unconscious bias from our practices.
• Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.