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About the Role

The primary responsibility is to design, administer, and provide support for database technologies, ensuring customer satisfaction through timely, high-quality delivery aligned to defined service levels, project schedules, and organizational standards. The role requires maintaining and improving SLAs while ensuring compliance with organizational policies, standards, and security requirements. The specialist will proactively identify automation opportunities, streamline repetitive processes, and implement solutions that drive operational efficiency and service excellence. As part of a global support organization, the individual will leverage industry best practices to support diverse customer environments, maintain high service quality, and contribute to continuous improvement initiatives. The role demands strong technical expertise in IBM z/DB2 infrastructure, collaboration with stakeholders, and participation in training and knowledge-sharing activities to enhance overall service delivery.

Responsibilities

Understand functional requirements and translate business requirements into technical database specifications.
Provide production support and release management for Db2 database environments.
Design, implement, and maintain physical database structures and configurations.
Build, review, test, implement, and support application database releases.
Implement and manage RACF/ACF2 DB2 security rules, access controls, and authorization mechanisms.
Build and maintain High Availability (HA) and replication environments to ensure business continuity.
Collaborate with application, infrastructure, and support teams to deliver stable and resilient database services.
Support database migration, upgrade, and data conversion initiatives.
Perform root cause analysis and provide timely resolution of database-related incidents and problems.
Demonstrate strong analytical and problem-management capabilities to resolve complex technical issues.
Provide consulting services on database performance monitoring, tuning, capacity planning, and optimization.
Coordinate with development teams during project implementations and release cycles.
Participate in infrastructure modernization, technical initiatives, and data center migration programs.
Support database evergreen initiatives including upgrades, patching, and compliance-related activities.
Identify and implement automation opportunities to improve operational efficiency and reduce manual effort.
Ensure adherence to ITIL processes, change management procedures, and organizational governance standards.

Requirements

Typically 8-12 years Hands-on experience in IBM z/Mainframe environments with strong expertise in DB2 Database Administration, database support, performance tuning, security implementation, automation, disaster recovery, and production support.
Deep understanding of Db2 database architecture, administration, backup and recovery procedures.
Experience in production support and database release management.
Expertise in database performance monitoring, tuning, troubleshooting, and optimization.
Strong knowledge of RACF/ACF2 security administration and access management.
Experience with High Availability, Disaster Recovery, and replication technologies.
Good understanding of ITIL processes, incident management, change management, and problem management.
Exposure to automation and process improvement initiatives.
Strong technical leadership and stakeholder management skills.
Excellent analytical, troubleshooting, and problem-solving capabilities.

Skills

IBM DB2 for z/OS Administration
IBM z (Mainframe) Technologies
z/OS Environment Management
Database Design & Architecture
Database Installation, Configuration & Upgrades
Database Performance Monitoring & Tuning
Backup, Recovery & Disaster Recovery
High Availability & Replication
RACF/ACF2 Security Administration
Database Release & Change Management
Production Support
Capacity Planning
Incident & Problem Management
Root Cause Analysis
Data Migration & Conversion
Automation & Scripting
ITIL Processes
Data Center Migration Support
Infrastructure Modernization
Stakeholder Management & Technical Leadership

Location

UK/Europe: Fully remote possible
Sheffield preferred

Work Type

Fully remote

Experience Level

8-12 years

Salary/Compensations

Competitive salary

Benefits

Comprehensive, locally competitive benefits package

About the Company

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.
Committed to accelerating client success and positively impacting society through responsible innovation.
One of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.
A Global Top Employer with experts in more than 50 countries.
Offers clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
Part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites.
Many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements.
In-office attendance may be required for meetings or events, depending on business needs.
Committed to staying flexible and meeting the evolving needs of both our clients and employees.
NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses.
Endeavors to make https://us.nttdata.com accessible to any and all users.
Contact information for accommodation requests only and cannot be used to inquire about the status of applications.

Equal Opportunity

NTT DATA is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
For our EEO Policy Statement, please click here.
If you'd like more information on your EEO rights under the law, please click here.
For Pay Transparency information, please click here.