About the Role
Knight Frank's Private Office team is seeking an exceptional Executive Assistant for a 1-year fixed-term maternity cover contract. This fast-paced, high-profile role provides executive, administrative, marketing, and operational support to senior stakeholders, ultra-high-net-worth clients, and international clients. The position is crucial for maintaining team organization, efficiency, and focus, acting as a trusted point of contact for priorities, communications, meetings, and travel.
Responsibilities
- Provide dedicated support to senior members of the Private Office team, including diary, inbox, and communication management.
- Support Workday administration, including annual leave approvals and end-of-year appraisal or goal-setting coordination.
- Manage complex diaries, schedules, and meetings across multiple time zones, proactively coordinating priorities.
- Coordinate internal and external meetings, including agendas, follow-up actions, room bookings, virtual setups, and restaurant reservations.
- Prepare professional presentations, pitch packs, biographies, proposals, board materials, and business documentation.
- Maintain organized digital filing systems, shared drive records, and SharePoint documentation.
- Provide first-line IT troubleshooting and support with ad hoc operational matters, including company car coordination.
- Arrange domestic and international travel.
- Coordinate property tours, client viewings, and related logistics with local offices, clients, and colleagues.
- Ensure clear and accurate communication of meeting, travel, and tour details to all relevant parties.
- Maintain client and property information on Hub.
- Maintain individual Outlook address book records, client data accuracy, and referral tracking.
- Register new instructions and support the invoice process for transactional sales and marketing activity.
- Assist with client due diligence, CDD, and KYC processes, ensuring compliance records are accurate.
- Support client and applicant inquiries, property options, Market Appraisals, and sales or pitch activity.
- Assist with the preparation of high-quality pitch materials for exclusive listings and confidential off-market opportunities.
- Produce and coordinate property brochures, Financial Times advertisements, presentations, and marketing collateral using systems like Frontify or Canva.
- Support social media activities.
- Support the distribution of digital newsletters, coordinating content, approvals, and engagement reporting.
- Update team biographies, profiles, and website content, and work with Marketing and PR teams on media opportunities, property features, and promotional activity.
- Prepare and distribute regular market communications.
- Support the planning and delivery of team events, client functions, charity or volunteer days, and business development activity.
- Coordinate meetings, prepare supporting materials, and assist with ad hoc projects and strategic initiatives.
- Manage corporate materials such as business card designs, stationery, stock levels, re-orders, and locker auditing.
- Maintain operational trackers including the 106 tracker, negotiator totals, and monthly expense comparisons.
- Maintain trackers, reporting records, and business analytics including campaign effectiveness, newsletter performance, social media engagement, and monthly finance records.
- Process and submit expenses in line with company policy.
- Support ad hoc expense processing for wider team members.
- Process, send, and track supplier invoices and approvals, ensuring timely completion and accurate records.
Requirements
- Previous experience as an Executive Assistant, Personal Assistant, or Team Assistant within a professional services, property, private office, or client-focused environment.
- Excellent diary management, inbox management, meeting coordination, and international travel planning experience.
- Strong written and verbal communication skills, with confidence liaising with senior stakeholders, colleagues, and external clients.
- A professional, discreet, and trusted approach to confidential information and high-profile client matters.
- Excellent attention to detail and the ability to manage multiple priorities independently in a fast-paced environment.
- Strong Microsoft Office skills, particularly Outlook, PowerPoint, Word, and Excel.
- Experience using CRM systems, document management tools, or the ability to learn new systems quickly.
- A creative eye for presentation, brand quality, and marketing collateral would be beneficial.
Skills
- Diary management
- Inbox management
- Meeting coordination
- International travel planning
- Microsoft Office (Outlook, PowerPoint, Word, Excel)
- CRM systems
- Document management tools
- Frontify
- Canva
- IT troubleshooting
- Communication
- Attention to detail
- Organization
- Time management
Location
- London, UK
Work Type
- Fixed-term contract
Experience Level
- Experienced
Salary/Compensations
- Competitive salary
About the Company
- Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies, headquartered in London, UK.
- Knight Frank operates in over 50 markets with a global network of offices and people.
- The company emphasizes building relationships based on trust, integrity, and care, providing personalized advice across all property areas.
- Knight Frank is committed to an inclusive and diverse workplace, empowering individuals and encouraging contributions to shape the future of real estate.
- The company's core pillars are People Potential, Client Centricity, and Creating our Future, together.
