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About the Role
We are scaling SpotmyEnergy's B2C go-to-market with over 100% MoM growth. To support this growth, our processes along the funnel must scale with our lead volume. You will be part of a small, focused team with all the resources to scale the sales channel and take direct responsibility. You will keep the operational day-to-day business around customer handover running smoothly, ensuring that customers who sign a contract with us reliably reach the installation planning phase. Additionally, you will take on your own projects along the funnel to enable our sales to grow as we scale from 3 to 10 sales reps in a short period.
Responsibilities
- Manage the customer handover process between contract signing and installation, including reviewing customer information, obtaining switching information, and continuously improving underlying CRM processes.
- Ensure all information is in the right place at the right time to provide a seamless customer experience.
- Take ownership of independent projects, such as increasing reach rates by implementing AI-calling tools, from selection to rollout.
- Work on projects with real budgets and be measured against clear KPIs.
Requirements
- Currently enrolled in a degree program (field of study is secondary).
- Availability for at least 3 months, ideally 6 months, with the possibility of extension as a working student.
- Fluent German language skills (minimum C1).
- Residency in Berlin for daily office presence.
- Previous experience in a startup, consulting, or a similarly fast-paced environment.
- Strong analytical skills with the ability to derive decisions from data.
- Reliability in daily operations, even with repetitive tasks.
- Ability to work independently, see tasks through to completion, and take initiative.
- High willingness to learn and work hard, proactively seeking information when needed.
Skills
- Process management
- Customer handover
- CRM process improvement
- Project management
- AI tools implementation
- Budget management
- Data analysis
- Independent work
- Problem-solving
Location
- Berlin
Work Type
- Office presence required
- Working student position possible
- Potential for full-time entry post-studies
Experience Level
- Entry-level
- Working student
Education Level
- Currently enrolled in a degree program
Benefits
- Responsibility from day one
- Ownership of a specific funnel section
- Autonomy in proposing, testing, and implementing solutions
- Direct impact on all subsequent customers
- Close collaboration with product and sales teams
- Full visibility into company metrics
- Budget management for larger projects
- Opportunity for extension as a working student
- Tangible results and demonstrable achievements
About the Company
- SpotmyEnergy is experiencing rapid growth in its B2C go-to-market strategy, with over 100% month-over-month expansion.