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About the Role
Solutions Engineer to join our United States Go-to-Market team, acting as the bridge between enterprise clients and Xendit's product/engineering teams. This role drives the technical win in complex sales cycles by understanding client needs, architecting payment solutions, and guiding clients through integration.
Responsibilities
- Partner with the sales team to understand prospect needs and design tailored payment solutions.
- Conduct technical discovery sessions to map client infrastructure and identify integration requirements.
- Architect solutions addressing complex cross-border flows, ensuring compliance and optimal commercial outcomes.
- Deliver compelling product demonstrations and technical presentations.
- Lead the technical response for RFPs and RFIs.
- Prepare solution diagrams, integration guides, and technical proposal documents.
- Collaborate with legal and compliance teams on technical and regulatory questions.
- Scope and manage technical proof of concepts (POCs).
- Guide clients through sandbox testing and integration planning.
- Act as the trusted technical advisor during the sales process.
- Capture and synthesize client feedback, technical requirements, and feature requests for product and engineering teams.
- Stay ahead of competitor solutions and market trends.
- Contribute to internal knowledge bases and enablement materials.
- Work closely with Account Executives to develop account strategies.
- Partner with Customer Success and Integration teams for smooth handoffs.
- Collaborate with global Pre-Sales peers to share best practices.
- Do whatever it takes to make Xendit succeed.
Requirements
- 3+ years of experience in a client-facing technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant).
- Strong understanding of APIs, webhooks, and SDKs.
- Ability to read code samples and explain technical concepts to engineers.
- Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred.
- Experience working with regional/global enterprise clients is essential.
- Technical Fluency: Ability to bridge the gap between business and engineering, whiteboard solution architectures, troubleshoot API calls, and translate technical capabilities into business value.
- Client-Facing Presence: Comfort presenting to CTOs and lead engineers, handling objections, and building trust with technical stakeholders.
- Problem-Solving Mindset: Ability to uncover underlying needs and propose creative, compliant solutions.
- Willingness to travel for client meetings and internal alignment.
- Builder Mentality: Thrives in 'zero-to-one' environments and enjoys solving ambiguous problems.
- Curiosity: Asks 'why' and digs deep to understand client businesses.
- Humility & Collaboration: Works effectively in a team environment, both internally and externally.
Skills
- APIs
- Webhooks
- SDKs
- Payment flows
- Acquiring
- FX
- Payouts
- Solution architecture
- API troubleshooting
- Technical presentations
- RFP/RFI response
- Solution diagrams
- Integration guides
- Technical proposals
- Proof of Concept (POC) management
- Sandbox testing
- Client feedback synthesis
- Market trend analysis
- Sales strategy development
- Cross-functional collaboration
Location
- United States
Work Type
- Hybrid (In-Office / Remote)
- Onsite
- Hybrid
Experience Level
- 3+ years of experience in a client-facing technical role
Salary/Compensations
- $80,000–$130,000
Benefits
- Eligible for performance-based bonus plans
About the Company
- Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM.
- We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially.
- We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
- Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone.
- We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly.
- We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs.
- We’re proud to be featured on among the fastest growing companies by Y-Combinator.
Equal Opportunity
- Xendit is proud to be an Equal Opportunity Employer.
- We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances.