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About the Role
This is a high-profile role that will report directly to the SVP, Global Operations and works and collaborates cross-functionally across the global business. Coming from a background in Financial Services and specifically with complex global payment operations, you will be working on a number of high profile improvement projects within the operations team.
Responsibilities
- Ensuring the timely delivery of projects, that meet or exceed the agreed-upon metrics and/or goals
- Acting as a key driver for change within the business units aligned to supporting project execution and toll-gating
- Helping all impacted departments to learn, understand, and grow with the transformation
- Conducting in-depth analyses, including data collection, data analyses, and synthesis of data to generate key insights for projects
- Developing presentations for senior management to facilitate discussions on project or program progress, results and any additional assistance needed from them
- Generating insights based on tools including customer interviews, market research, discussions with subject matter experts, focus groups, and surveys
- Ensuring disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by voice of the customer
- Quantifying impact of projects on financials, productivity, customer experience and compliance
- Promoting a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes
- Developing and maintain positive relationships with senior leadership
Requirements
- At least 7 years of experience in leading operational teams and/or client management function
- Experience in change management and stakeholder management
- Highly motivated to take ownership and drive initiatives with minimal direction
- Capacity to think strategically and innovatively
Skills
- Strong oral and written communication
- Interpersonal skills
- Presentation skills
- Organization skills
- Ability to effectively communicate with all levels of staff, management, and senior leadership
Location
- Toronto
Work Type
- Onsite
Experience Level
- Senior
Education Level
- Bachelor’s degree in Business, Finance, or related field
Salary/Compensations
- $110,000 - $150,000 CAD plus an annual bonus
Benefits
- Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
- Optional company match RRSP program
- Virtual fitness classes offered company-wide
- Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
About the Company
- Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay.
- Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses.
- Millions of people in over 80 countries around the world use our solutions for their payments.
- At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions.
- We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
Equal Opportunity
- Corpay is committed to providing equal employment opportunities to all applicants and employees.
- Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
- Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions.
- If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.