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About the Role
We’re looking for a proactive Contract Support professional to play a key role in keeping our operations running smoothly. You’ll be the backbone of our contract delivery by supporting the management team and ensuring our engineers and customers are happy.
Responsibilities
- Produce financial and statistical reports for your designated portfolio and collate information for internal and external monthly reports.
- Assist in reviewing contract month-end P&L’s with the Chief Financial Officer, Management Accountant, and Business Unit Management Team.
- Oversee daily administration tasks for direct sites, including raising work orders, purchase orders, and sales invoices, and ensuring timely delivery of parts and services.
- Manage and review WIP, debt, purchase invoices, open purchase orders, and maintenance invoicing for all contracts, updating as required.
- Respond to customer inquiries professionally and maintain accurate client files, conducting quarterly audits.
- Submit overtime reports to payroll, monitor engineers' work schedules, conduct site visits, attend meetings as needed, and perform additional administrative duties as requested.
Requirements
- Experience in a similar role.
Education Level
- Higher educational qualifications to A Level/HNC/D/Masters/Bachelor’s degree level would be beneficial.
Benefits
- Mandatory Leave on your Birthday
- Life-Event Leave
- Life Assurance
- 25 Days annual leave + Bank Holidays
- Three fully paid volunteering days
- Holiday-Buy Scheme
- Career Progression
- Workplace Pension
- Employee Assistance Programme
About the Company
- At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably.
- We deliver a client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service.
- We’re proud to be an employer that values career progression.
- We offer structured training and clear progression routes to help you build a rewarding engineering career.
- While technology continues to evolve, it’s our people who set us apart.
- At SMART, you’ll join a growing company that invests in its team and supports career development.