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About the Role
The Solutions Engineering Team partners with the Enterprise Sales Team & Channel Partners to understand customer needs, strategize on enterprise sales cycles, provide value-based demonstrations, and support Proofs of Value to help customers unleash the potential of their teams.
Responsibilities
- Conduct thorough customer discovery to assess challenges, business goals, and technical requirements, uncovering opportunities for cross-product and solution expansion aligned with Atlassian’s offerings.
- Deliver tailored, engaging product demonstrations that address customer objections, connect technical capabilities to business needs, and use storytelling techniques to align with the customer’s vision of success.
- Develop proof-of-concept environments and lead interactive workshops to showcase product features, workflows, and hands-on solutions aligned with customer goals.
- Continuously enhance technical expertise by staying updated on Atlassian’s roadmap, pursuing certifications, and refining pre-sales knowledge, product offerings, and sales processes.
- Collaborate with internal teams, account managers, and product stakeholders to drive transformation deals, identify growth opportunities, and ensure seamless communication and alignment with customer objectives.
- Build a robust understanding of competitors’ offerings to clearly articulate Atlassian’s differentiators in competitive scenarios.
- Experiment with innovative approaches to pre-sales activities, such as gamification or audience participation, to enhance customer engagement.
Requirements
- Experience in sales engineering, with at least four years covering large strategic accounts.
- Experience communicating and presenting to senior stakeholders across various levels of an organization, including extensive engagement with executive leadership.
- Proactive, passionate, and thrive on collaboration to drive meaningful results.
- Solutions-oriented mindset.
- Willing and able to travel occasionally.
- Identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
Skills
- Outstanding communication skills across oral, written, and presentation formats.
- Ability to build genuine and lasting relationships.
- Curious, solutions-focused, and passionate about technology and empowering others through knowledge sharing.
Location
- Any country where Atlassian has a legal entity
Work Type
- Office, home, or a combination of the two
Experience Level
- At least four years covering large strategic accounts
Education Level
- Bachelor's degree in Engineering, Computer Science, or a related field
- MBA or advanced technical degree preferred
Benefits
- Health and wellbeing resources
- Paid volunteer days
- Benefits, bonuses, commissions, and equity
About the Company
- Atlassian's software products help teams all over the planet and our solutions are designed for all types of work.
- Team collaboration through our tools makes what may be impossible alone, possible together.
- We believe that the unique contributions of all Atlassians create our success.
Equal Opportunity
- We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
- All your information will be kept confidential according to EEO guidelines.
- We can support with accommodations or adjustments at any stage of the recruitment process.