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About the Role

Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it’s your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. As an Assistant Store Manager, you know how to effectively navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities.

Responsibilities

Partner with the Store Manager to develop and engage team members and achieve budgeted revenue goals.
Assist in all aspects of the business.
Aid in the selecting of team members who pursue passions that relate to the HOKA brand and its products.
Maintain high training standards.
Motivate and inspire team members to contribute to the productivity of the store.
Address and respond to the needs of customers and team members.
Cultivate awareness of industry trends.
Collaborate with our Marketing team to help facilitate instore events, connect with local communities, and deliver best in class experiences.
Think omni by seamlessly connecting the website and socials to the store and vice versa, helping to drive sign ups and followers.
Prioritize regular brand and product knowledge training.
Develop store strategies to enhance the customer experience and expand traffic.

Requirements

Previous experience as a people manager in a Retail environment.
Agility and flexibility to meet the needs of the business, especially during our busiest time of the year.
Proficiency in Microsoft Office and applications.

Skills

Natural communicator who conveys the HOKA and Deckers Brands vision and mission.
Leadership skills needed to manage a team.
Well organized and proactively and efficiently coordinates resources.
Problem solver who pro-actively works through challenges.
Passion for Running, Fitness and the Outdoors Industry.
Genuine connection to the HOKA vision and mission.

Location

Location

Work Type

Full-time

Experience Level

Assistant Store Manager

Benefits

Generous discounts
Community-based programs
Global Mentorship Program
HOKA Uniform Allowance
60% discount off the Deckers Brands’ (HOKA, UGG, Teva) online
30% instore discount

About the Company

Our goal is to inspire people to move, and to drive forward with purpose and passion. We bring a bold and unexpected approach to the products we create, crafting innovative solutions for athletes of all types. However, people find joy in movement, HOKA is here to empower and support them – to help them take flight.
At HOKA, we’re committed to creating a more equitable future for both our employees and the customers we serve. This means that we create and maintain hiring practices that ensure a diverse and representative workforce. Because by celebrating a culture of inclusion — one where employees are able to freely contribute equally — we are doing more than hiring a team of people to sell shoes. We’re bringing together people who are passionate about telling stories, making connections, creating experiences, and building lasting relationships.

Equal Opportunity

At HOKA, we’re committed to creating a more equitable future for both our employees and the customers we serve. This means that we create and maintain hiring practices that ensure a diverse and representative workforce. Because by celebrating a culture of inclusion — one where employees are able to freely contribute equally — we are doing more than hiring a team of people to sell shoes. We’re bringing together people who are passionate about telling stories, making connections, creating experiences, and building lasting relationships.