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About the Role

Join the ride! Our Team IT Operations keeps our entire ecosystem running smoothly and takes care of our internal infrastructure that powers our daily operations. To take our internal systems, identity management, and security posture to the next level, we are looking for a versatile and growth-minded IT Operations Engineer to join our team in Berlin. Reporting directly to our Head of IT Operations & Security, you won't just be closing tickets - you will own, build, and secure our internal tech landscape.

Responsibilities

Own, manage, and continuously scale identity and access infrastructure, primarily through Okta (SSO, SCIM, MFA, and lifecycle management).
Administer and maintain modern MDM solutions, Iru for Apple devices and Intune for Windows, leading the device lifecycle management across the entire fleet.
Act as the primary technical contact for external software providers, leading onboarding processes, talking to vendors, and implementing seamless software integrations.
Troubleshoot complex software and hardware issues, focusing on complex software tickets.
Drive improvements to IT security posture, maintaining and updating internal tools to align with shifting legal and compliance requirements.
Partner with teams across MILES to support IT needs at scale and keep internal documentation to a high standard.
Share knowledge and act as a mentor for junior team members and working students within the IT Operations team.

Requirements

5+ years of hands-on experience in IT systems engineering, IT operations, or a similar versatile role.
Deep knowledge of Okta, including lifecycle management, automated provisioning, and complex API integrations.
Strong experience managing Apple devices via Iru and Windows devices via Intune.
Solid understanding of modern IT security principles, baseline endpoint compliance, and digital access control.
Eagerness to learn, take ownership of diverse IT projects, and adapt to new technologies.
Comfortable speaking with external vendors and collaborating internally.
Fluent English skills are required.
German is a distinct plus.

Skills

Okta
SSO
SCIM
MFA
Lifecycle management
MDM
Iru
Intune
macOS
Windows
IT security principles
Endpoint compliance
Digital access control
API integrations

Location

Berlin

Work Type

Home Office
Office

Experience Level

5+ years

Benefits

Monthly MILES credits or the Deutschlandticket
Subsidized Urban Sports Club membership
Discounts on sneakers, theater visits, and more
Attractive pension plan
Personal development through knowledge sharing and training opportunities

About the Company

OUR VALUES Our MILES values are the basis of our daily work and what makes us a team. They define how we treat each other at MILES and how we strive to bring the best of ourselves to our customers.
Passion: Be yourself, have fun, and enjoy what you do.
Ownership: Strive for excellence and surprise yourself.
Resourceful: Be pragmatic. Use what we have first.
Curiosity: Feel free to challenge the status quo and be willing to adapt.
Support: Support each other and proactively ask for help.
Empathy: Always consider the position others are in.
ABOUT MILES We are the leading car sharing provider in Germany and also offer long-term car subscriptions. Thanks to our cooperation and charity activities, part of our turnover goes towards regional and social projects.
At MILES, we believe in a world in which mobility is shared, sustainable, and accessible to all. With our offer, we create an alternative to private car ownership, reduce the number of vehicles on the roads, and positively contribute to urban life.
Become part of our diverse team, bringing talented people from over 50 countries together, each with their own experiences and ideas.
Don't have a MILES account yet? With the code JOINUS15, you will receive €15 starting credit when you register for the first time. Enjoy the ride!