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About the Role

The Workplace Services Coordinator serves as the primary onsite resource supporting day-to-day workplace operations for Wipro's New York office. This position bridges traditional office services and office management, requiring someone capable of independently coordinating workplace needs, maintaining office standards, resolving routine issues, and ensuring requests are followed through to completion. The role involves working closely with Opensity account leadership and Wipro stakeholders while providing hands-on support to employees, visitors, vendors, and building partners.

Responsibilities

Coordinate daily workplace and office services activities
Serve as an onsite point of contact for routine workplace needs and operational requests
Support employees, visitors, vendors, and internal stakeholders
Monitor office conditions and proactively identify issues requiring attention
Coordinate conference rooms, meetings, workplace events, and hospitality needs
Manage office supplies, inventory, deliveries, and replenishment
Coordinate vendor visits, building access, and service requests
Support Certificates of Insurance (COIs) and vendor-access requirements after training
Submit, monitor, and follow up on facilities and workplace service requests
Coordinate with building management, Facilities, IT, and other support partners as needed
Support office moves, seating requests, and workspace changes
Assist with workplace communications and employee-facing updates
Maintain operational trackers, records, reports, and documentation
Escalate issues appropriately and ensure follow-through through resolution
Provide reception and visitor support when needed without functioning solely as a front-desk receptionist
Support special projects and evolving workplace needs

Requirements

2-4 years of workplace services, office coordination, facilities support, hospitality, administrative, or related corporate experience preferred
Strong organizational skills with demonstrated ownership and follow-through
Professional communication and client-service skills
Comfortable interacting with employees, vendors, building management, and leadership
Ability to independently manage multiple priorities in a fast-paced environment
Strong problem-solving skills and willingness to take initiative
Proficiency with Microsoft Office and workplace technology
Experience coordinating vendors, facilities requests, meetings, or office operations preferred
Reliable, accountable, and comfortable working with limited day-to-day supervision
Able to recognize when an issue can be resolved independently and when escalation is required
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time

Skills

Microsoft Office
workplace technology

Location

New York

Work Type

Full-Time
Onsite

Experience Level

2-4 years

Salary/Compensations

Up to $30.00 USD per hour
May be eligible for an annual bonus

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)

About the Company

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms.
At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth.
Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Equal Opportunity

Opensity is committed to fostering an inclusive, equitable, and accessible workplace.
We believe diverse perspectives strengthen our teams and the work we do for our clients.
Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.
We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.
Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.