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About the Role
G MASS seeks an experienced Consumer Duty / Conduct Risk consultant to advise a third-party managing agent client. This role requires sound judgment, industry knowledge, and practical experience in conduct and product governance to shape solutions at the product design stage. The consultant will work directly with the client, focusing on pragmatic, risk-based product governance review.
Responsibilities
- Review and assess product design documentation, including Product Information Documents (PIDs), Schedules, and Policy wording.
- Support client decisions on Consumer Duty / conduct requirements during the product design stage.
- Apply a defined framework to determine review requirements by jurisdiction and product type.
- Ensure sufficient evidence and rationale support the level of review applied, enabling the client to demonstrate this to stakeholders and regulators.
- Identify and distinguish between acceptable and unacceptable products or documents for a given jurisdiction.
- Research and navigate jurisdiction-specific requirements across multi-territory, multi-class insurance products.
- Assist with the client's existing backlog and help shape a sustainable, ongoing review process.
Requirements
- Strong background in Consumer Duty / Conduct Risk within financial services.
- Good working understanding of product governance and design.
- Substantial insurance experience.
- Experience working across multi-territory environments.
- Experience across multiple lines / classes of insurance business.
- Comfortable interpreting requirements across different jurisdictions without needing to know every local rule from memory.
Work Type
- Contract
Salary/Compensations
- to be discussed
About the Company
- G MASS is looking to deploy an experienced consultant into a third-party managing agent client.