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About the Role

We are looking for a hands-on mid-level DevOps engineer to help build and run the platform our business depends on. You will work with others to shape how we build, deploy and operate our infrastructure, driving forward the company's growth and evolution. You will write infrastructure as code, own pipelines, and work directly with product engineers to make shipping software fast, safe, and secure.

Responsibilities

• Builds and maintains AWS infrastructure as code, ensuring it is reviewed, tested, and versioned.
• Optimizes platform and containerized workloads on ECS and Fargate for scaling, cost, and service health.
• Automates repetitive tasks to remove toil from the team.
• Owns and improves CircleCI and GitHub Actions pipelines for quick and predictable builds, tests, and deployments.
• Writes and maintains runbooks to share operational knowledge.
• Sets up and tunes monitoring and alerting in New Relic to proactively identify and address issues.
• Participates in incident response, establishes root causes, and ensures follow-up fixes are completed.
• Contributes to backup, resilience, and disaster recovery efforts, including testing recovery procedures.
• Applies security fundamentals such as least privilege IAM, secrets handling, patching, network segmentation, and certificate management.
• Supports evidence gathering and control work for security and compliance obligations.
• Works closely with product engineering, support, and security teams to ensure platform decisions meet real needs.
• Collaborates by default, creating solutions together or seeking feedback for learning and validation.

Requirements

• Solid hands-on experience with core AWS services.
• Comfortable designing cloud-native systems built on containers, serverless components, and automation.
• Able to read, write, and maintain Go.
• Practical experience building and maintaining infrastructure as code with Terraform or Pulumi (Pulumi preferred).
• Confident with Git workflows, pull request reviews, and GitHub Actions for CI/CD.
• Experience configuring and integrating off-the-shelf vendor products and internally built tools.
• A good grasp of core security fundamentals, including IAM and least privilege, secrets management, networking basics (VPC, DNS, TLS, load balancing), and vulnerability management.
• Comfortable troubleshooting Linux and containerized workloads.
• Able to script solutions for repetitive tasks.
• Able to manage own workload, prioritize sensibly, and keep progress visible without constant supervision.
• Clear communicator, able to explain technical decisions or challenges to non-technical people.

Skills

• AWS
• Containers
• Serverless
• Automation
• Go
• Terraform
• Pulumi
• Git
• GitHub Actions
• CI/CD
• Linux
• New Relic
• IAM
• Least Privilege
• Secrets Management
• Networking
• VPC
• DNS
• TLS
• Load Balancing
• Vulnerability Management
• Node.js
• Ruby
• Cloudflare
• Octopus Deploy
• SOC 2
• ISO 27001
• Datadog
• Incident Management

Location

• London
• Remote

Work Type

• Permanent
• Flexible working times and location

Experience Level

• Mid-level

Benefits

• 30 days annual leave + bank holidays
• Private Medical Cover with Aviva
• 4x salary Death in Service cover with Zurich
• Paid maternity & paternity pay after a year of service
• Salary sacrifice pension matched up to 6%
• Flexible working times and location
• Team lunches, team events, snacks, fruit

About the Company

• Zuno is a technology platform powering the success of home heating and cooling experts, BOXT.
• Zuno is scaling for significant growth by continually developing its proprietary tech stack to empower installers and homeowners.
• The platform manages the end-to-end installation process for modern home energy solutions, including boilers, air conditioning, heat pumps, solar panels, battery storage, and EV chargers.
• The company's ethos is to use technology to make buying, installing, and maintaining products an efficient, stress-free, seamless experience.
• Millions of people visit the site annually for fixed-price quotes, with over 200,000 products installed and a network of more than 15,000 accredited installers.
• The platform is market-leading and backed by Brookfield, with partnerships with well-known household names.

Equal Opportunity

• At Zuno, we believe diverse perspectives make us better at what we do. We’re committed to fostering an inclusive, welcoming environment where everyone—regardless of background, identity, or experience—feels valued and supported.
• If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Your unique perspective could be exactly what we need to grow and thrive.