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About the Role
Provide high-quality back-end administrative support for a statewide 24/7 Alcohol & Drug Contact Centre, ensuring smooth and effective service operation. This includes coordinating rostering, payroll, and finance administration, maintaining the statewide Contact Centre database, and supporting data entry, reporting, audits, and various administrative projects.
Responsibilities
- Coordinate rostering, payroll and finance administration, including maintaining staff rosters, processing approved changes and liaising with Payroll regarding pay and leave enquiries.
- Maintain and update the statewide Contact Centre database, service information, referral pathways and educational resources used by counsellors to support service delivery.
- Support data entry, reporting, audits, quality improvement, recruitment, training records and staff performance processes, as well as various administrative projects and ad-hoc tasks.
- Work collaboratively as part of the Inner-City Health Administration team, supporting Alcohol & Drug, Mental Health and Homeless Health services and providing administrative support to managers and clinical teams.
Requirements
- Strong computer literacy, with experience using Word, spreadsheets, databases, email and electronic information systems, including HR and payroll systems.
- Excellent communication and interpersonal skills, with the ability to communicate effectively and professionally with a range of stakeholders.
- Strong time management and problem-solving skills, with the ability to prioritise competing tasks and work independently.
- Experience working in a healthcare setting, with an understanding of client administration systems and the ability to work sensitively with vulnerable clients and carers while maintaining confidentiality.
- A commitment to ongoing personal and professional development, with a willingness to learn and contribute positively as part of a team.
Skills
- Word
- Spreadsheets
- Databases
- Electronic information systems
- HR systems
- Payroll systems
- Communication
- Interpersonal skills
- Time management
- Problem-solving
Location
- Sydney
Work Type
- Max Term
- Part-time
Experience Level
- Administration Officer Level 3
- Year 1-2
Salary/Compensations
- $73,915.12 - $76,218.80 (pro-rata)
Benefits
- Not-for-profit salary packaging
- Seamless NSW Health Mobility
- Study leave
- Curran Foundation scholarships
- Fitness Passport
- Discounted private health
- Cultural recognitions and celebrations
About the Company
- Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.
- Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat.
- As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community.
- Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.
- Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.
Equal Opportunity
- We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
- As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
- At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees.
- As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.