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About the Role
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Responsibilities
- Deliver exceptional customer experiences by helping customers find the right products and services.
- Act as the go-to tech expert by staying up-to-date with the latest gadgets and services.
- Achieve and exceed sales targets and KPIs through consultative selling.
- Collaborate with the team to create a welcoming environment and achieve store goals.
Requirements
- Great communication skills.
- Solution-oriented approach.
- Sales drive and motivation to achieve targets.
- Passion for learning and development.
- Resilience and positivity.
- Previous customer-facing experience is a plus but not required.
Skills
- Customer service
- Sales
- Consultative selling
- Tech expertise
Location
- Ipswich
- Redbank
- Springfield
- Brisbane Icon
- Mt Gravatt
- Toowong
- Indooroopilly
- Carindale
- Beenleigh
- Capalaba
- Sunnybank
- Victoria Point
- Browns Plains
- Loganholme
- Jimboomba
Work Type
- Permanent
- Full-time
Benefits
- 30% off Telstra services
- Exclusive offers with over 240 brands and partners
- 16 weeks of paid parental leave
- Telstra Extra Day Off
- Gender affirmation leave
- Cultural Leave
- Blood Donor Leave
- Ability to purchase up to 4 weeks of additional leave
- Flexible working hours
- Supportive approach to parental leave
- Monthly performance rewards
- Range of recognition programs
About the Company
- Telstra is a leading telecommunications company and an iconic Aussie brand connecting Australians for generations.
- Our purpose is to build a connected future so everyone can thrive.
Equal Opportunity
- Telstra Retail celebrates diversity and inclusion.
- We welcome applications from people of all backgrounds, abilities, and experiences.
- We strive to create a workplace where everyone is respected, valued, and can thrive.