Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a ServiceNow Architect, you will support sales pursuit activities, integrated solution designs, and complex program delivery for clients. You will develop solutions for sales opportunities, including value proposition, roadmaps, architecture, and support offerings to win deals. You will leverage your knowledge of business processes and the ServiceNow product to support the development and expansion of solutions that meet business strategy, and provide direction in applying technology to the client's business.

Responsibilities

Support sales pursuit activities, integrated solution designs, and complex program delivery.
Develop solutions for sales opportunities including value proposition, roadmaps, architecture, and support offerings to win deals.
Leverage knowledge of business processes and ServiceNow product to support development and expansion of solutions to meet business strategy.
Provide direction in applying technology to the client business.
Facilitate client workshops, document business requirements, and develop a solution.
Develop technical solution designs with technical architects to create corresponding cost estimates.
Support presales technical and functional activity for clients.
Share knowledge with the delivery team to ensure smooth transfer from sales to delivery.

Requirements

Ability to work creatively and analytically in a problem-solving environment.
Working experience as ServiceNow Architect with certified implementation specialisation.
Experience translating technical solution requirements to business requirements and customer outcomes.
Experience in explaining complex topics clearly and concisely to business and clients.
Expertise in one or more of the following ServiceNow applications: ITSM/ ITOM/ CSM/ HR/ IRM.
Candidate must be an Australian Citizen.
Candidate must possess NV1 Security Clearance.

Skills

Strong communication skills with the ability to break down complex scenarios and describe solutions to business and technical audiences.
CTA Certifications

Location

Australia

Work Type

Full-time

Experience Level

Working experience as ServiceNow Architect

Benefits

Comprehensive training covering business acumen, technical and professional skills development.
Opportunities to hone functional skills and expertise in an area of specialization.
Variety of formal and informal training programs at every level.
Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates.

About the Company

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.
We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com.

Equal Opportunity

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.
As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences.
These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle.
All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination.
If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.
Learn how Accenture protects your personal data and know your rights in relation to your personal data.
Read more about our Privacy Statement.