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About the Role
Airwallex is seeking an experienced Senior Product Manager to lead the development and optimization of transaction monitoring capabilities for payments and financial operations. This role is crucial at the intersection of risk, compliance, data, and product, ensuring effective detection of suspicious activity while maintaining an excellent customer experience. You will own the end-to-end product strategy for real-time and post-transaction monitoring, including rule design, alert optimization, workflow automation, and client-specific risk controls. You will collaborate with Risk, Compliance, Operations, Data, and Engineering teams to build scalable and intelligent monitoring systems that reduce fraud and financial crime while minimizing operational overhead.
Responsibilities
- Own the transaction fraud product, including real-time rules, alerting frameworks, and detection logic across our payments platform.
- Optimize monitoring rules and thresholds to improve detection quality and significantly reduce false positives.
- Build scalable post-transaction monitoring and manual review workflows, including delay modes and investigator tooling.
- Design client-specific risk controls for large and complex merchants, tailoring monitoring rules, limits, and safeguards to their transaction patterns and risk profiles.
- Expand monitoring coverage as business scales globally.
- Drive decisions across risk and compliance workflows, including automation and data-driven decisioning.
- Partner closely with Risk Operations to optimize alert triage, case management, and investigator productivity.
- Work with Data and Engineering to ensure reliable monitoring data pipelines, high-quality signals, and scalable detection infrastructure.
- Identify opportunities to leverage AI and advanced analytics to improve detection accuracy and reduce manual operational effort.
- Ensure monitoring capabilities align with AML, fraud, and regulatory requirements while maintaining a seamless customer experience.
Requirements
- 6+ years of Product Management experience, ideally in payments, fintech, or financial crime prevention.
- Experience building or owning transaction monitoring, fraud detection, or AML systems.
- Strong data-driven mindset with the ability to analyze transaction data, alerts, and rule performance.
- Comfortable working with SQL and data tools to investigate signals, optimize rules, and evaluate monitoring performance.
- Experience defining risk detection logic, monitoring rules, and thresholds.
- Proven ability to work cross-functionally with Risk, Compliance, Operations, Data, and Engineering teams.
- Strong stakeholder management skills and the ability to translate regulatory and risk requirements into scalable product solutions.
- Experience building scalable, automated systems in regulated environments while balancing risk, operational efficiency, and customer experience.
- Experience with AML monitoring or fraud detection platforms.
- Familiarity with case management and investigation tooling.
- Exposure to machine learning or AI-driven risk systems.
Skills
- Product Management
- Payments
- Fintech
- Financial Crime Prevention
- Transaction Monitoring
- Fraud Detection
- AML Systems
- Data Analysis
- SQL
- Risk Detection Logic
- Rule Definition
- Threshold Setting
- Cross-functional Collaboration
- Stakeholder Management
- Regulatory Requirements
- Scalable Systems
- Automated Systems
- AI
- Machine Learning
Location
- San Francisco
- Singapore
Work Type
- Full-time
Experience Level
- Senior
About the Company
- Airwallex is the only unified payments and financial platform for global businesses.
- Powered by proprietary infrastructure and software, Airwallex empowers over 250,000 businesses worldwide with integrated solutions for business accounts, payments, spend management, treasury, and embedded finance.
- Founded in Melbourne, Airwallex has over 2,300 employees across 27 global offices.
- The company is valued at US$11 billion and backed by investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital.
- Airwallex is building the global payments and financial platform of the future.
- The company hires builders with founder-like energy who seek impact, accelerated learning, and ownership.
- Airwallex values strong expertise, sharp thinking, and a mission-driven approach.
- Employees are expected to move fast with good judgment, be curious, and make decisions from first principles, balancing speed and rigor.
- The company culture is humble and collaborative, focused on turning ideas into products and getting things done end-to-end.
- Employees use AI to work smarter and solve problems faster, tackling complex, high-visibility problems with exceptional teammates.
Equal Opportunity
- Airwallex is proud to be an equal opportunity employer.
- We value diversity and consider anyone seeking employment based on merit, qualifications, competence, and talent.
- We do not discriminate based on color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.
- We offer accommodations for individuals with disabilities or special needs.