About the Role
This role provides comprehensive stakeholder support, in-depth technical expertise, and market insights on international securities markets. It involves contributing specialized knowledge to industry surveys and RFP responses, evaluating agent bank performance, and serving as a primary escalation contact.
Responsibilities
- Providing comprehensive stakeholder support to Global Relationship Managers, client support teams, operational and product development departments.
- Supplying in-depth technical expertise and market insights on international securities markets within scope.
- Contributing specialized knowledge to industry surveys and client RFP responses.
- Engaging with operational teams to evaluate agent bank operational performance.
- Serving as a primary contact for serious issue escalation between internal stakeholders and agent banks.
- Overseeing and managing assigned Agent Relationships.
- Leading pricing assessments and Service Level Agreement reviews.
- Coordinating and monitoring cross-regional projects and initiatives.
- Collaborating with Peer Network Managers to compile and update detailed due diligence documentation and trip notes for review by Compliance and auditors.
- Conducting efficiency evaluations of agent banks to ensure optimal service quality is delivered consistently for all external and internal clients.
- Monitor market and regulatory updates in assigned markets (Spanish LATAM) to ensure accuracy of information and that the impacted stakeholders are updated in a timely manner.
- Assist with escalations of queries and requests that may get delayed due to language challenges (Spanish to English).
Requirements
- Bachelor’s degree in Finance, Business Administration, Risk or a related field.
- 6 years of progressive, post-baccalaureate work experience in a Markets and Securities Services or Risk or Network Management.
- 5 years of experience in compliance, risk, audit or control related roles.
- 3 years of experience in Operations, cash management, relationship management, global custody, broker dealer industry or network management.
- 3 years of experience in International securities and cash clearing and settlement practices, rules and regulations.
- 3 years of experience in Reviewing and analyzing regulatory changes affecting securities services to assess operational impact and ensure compliance.
- 3 years of experience in Utilizing risk management systems to monitor audit findings, perform due diligence reviews, and log risk-related issues.
- 3 years of experience in Internal audit frameworks and procedures, including reviewing audit reports and maintaining evidence for compliance.
- 3 years of experience in Monitoring and analyzing costs, revenues, and financial aspects of securities services, including P&L, pricing, and budgeting.
- 3 years of experience in Handling risk and compliance matters within securities services, ensuring accurate information flow and mitigation of operational issues.
- International and domestic travel required up to 6%.
- Must demonstrate written and oral fluency in LATAM language, Spanish.
- Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
Skills
- Technical expertise
- Market insights
- International securities markets
- Compliance
- Risk management
- Audit
- Control
- Operations
- Cash management
- Relationship management
- Global custody
- Broker dealer industry
- Network management
- International securities and cash clearing and settlement practices
- Regulatory analysis
- Risk management systems
- Internal audit frameworks
- Financial analysis
- P&L analysis
- Pricing
- Budgeting
- Spanish language proficiency
Location
- New York, NY
Work Type
- Telecommuting permitted up to 3 days per week
- Full time employment
- Monday – Friday
- 40 hours per week
Experience Level
- Senior
- 6 years of progressive, post-baccalaureate work experience
- 5 years of experience
- 3 years of experience
Education Level
- Bachelor’s degree in Finance, Business Administration, Risk or a related field
Salary/Compensations
- $157,092.00 to $167,092.00 per year
Benefits
- Competitive Total Reward Package
- Appropriate mix of fixed pay, and variable pay
- Discretionary, annual awards (bonus)
- Competitive benefits package
- Robust Wellness Hub
- Tailored professional development opportunities
- Industry-leading volunteerism policy
- Generous matching gift program
- Comprehensive program of immersive Sustainability and Climate Change Initiatives
- Employee Resource Groups
About the Company
- At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits.
- We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
