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About the Role

Operate on-site to perform preventative maintenance, repair equipment, and install replacement parts for vehicle wash equipment and accessories. Train customers on basic equipment maintenance.

Responsibilities

• Perform service work on vehicle wash equipment and accessories, including troubleshooting electrical, electronic, and mechanical problems.
• Replace, repair, or adjust parts and systems as necessary.
• Inspect, lubricate, and check wax and detergent levels according to preventative maintenance contracts.
• Run equipment through cycles to ensure complete system functionality.
• Advise customers on necessary service work and recommend part replacements.
• Inspect equipment after installation to ensure proper function.
• Provide training to customers on proper operation and general maintenance of equipment.
• Develop and maintain good rapport with customers, striving for outstanding service and satisfaction.
• Deliver parts, chemicals, or supplies to customers.
• Complete work orders, expense reports, and daily/weekly time logs.
• Maintain up-to-date knowledge of equipment changes through manuals, service bulletins, and LMS videos.
• Maintain proper inventory of parts on service vehicle and in warehouse, reporting field inventory levels.
• Keep Service and District Manager informed of significant problems, progress, or barriers.
• Comply with all applicable regulatory laws and company safety policies.
• Perform other duties as assigned by the Installation/Service Manager.

Requirements

• Must have electrical, plumbing, HVAC, and/or concrete pouring experience.
• Minimum of 2 years experience as a Service Technician in a related area.
• Clean driving record with no more than 3 moving violations in the past 5 years.
• No more than 2 preventable, at-fault accidents in the past 5 years.
• No impaired driving convictions in the past 10 years and no pending charges.
• Ability to use basic math and writing skills.
• Demonstrable interest and aptitude in mechanical, plumbing, and electrical work, including using meters and ACDC power supply.
• Ability to comprehend and interpret equipment, operation, and maintenance manuals and instructions.
• Ability to work independently or within a team.
• Forklift experience and/or ability to obtain forklift certification.
• Committed to customer satisfaction and ability to adapt/respond to different personalities.
• Ability to multi-task, prioritize, and manage time effectively.
• Intermediate computer skills, and experience with Microsoft and Google Suite programs.
• Excellent communication and organizational skills.
• Adequate sight to read installation documents, work orders, and other field service documents.
• Ability to work assigned hours plus overtime as needed.

Skills

• Electrical troubleshooting
• Electronic troubleshooting
• Mechanical troubleshooting
• Plumbing
• HVAC
• Concrete pouring
• Basic math
• Basic writing
• Using meters
• ACDC power supply
• Reading manuals
• Teamwork
• Forklift operation
• Customer service
• Multi-tasking
• Prioritization
• Time management
• Microsoft Office Suite
• Google Suite
• Communication
• Organization

Location

• Greater Toronto Area (GTA)

Work Type

• On-site
• Full-time

Experience Level

• Minimum of 2 years experience as a Service Technician

Education Level

• High school diploma or equivalent

Salary/Compensations

• $30-40 per hour based on experience

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About the Company

• National Carwash Solutions (NCS) uses artificial intelligence (AI) tools to screen, assess, or select applicants during the hiring process.
• Management retains the right to change job duties and responsibilities at any time, based on business needs.

Equal Opportunity

• National Carwash Solutions is an Equal Opportunity Employer.