Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Fraud Intelligence Lead role.
Rezi rewrites your resume against Plaid's job description. Free.
Tailor your resume to this Fraud Intelligence Lead role.
Rezi rewrites your resume against Plaid's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Fraud Intelligence Lead posting at Plaid — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Fraud Intelligence Lead posting at Plaid — free, in seconds.
About the Role
As the Fraud Intelligence Lead, you will build and run a small, high-leverage team of Fraud Intelligence Analysts responsible for live casework across Protect, IDV, and Payments/ACH. You'll operate as a player-coach, hiring and coaching your team while staying close enough to the work to personally pick up casework and SEV response when needed.
Responsibilities
- Build and lead a team of Fraud Intelligence Analysts.
- Set the casework quality bar and define rigorous investigation standards.
- Coach analysts on investigation techniques and translating findings into product/model input.
- Own coverage allocation across Protect/IDV and Payments/ACH pods.
- Manage matrixed staffing and time allocation between PAs.
- Represent the Fraud Intelligence team in product and model roadmap discussions.
- Report team health, casework trends, and emerging risks.
- Own escalation paths for SEVs and incidents requiring legal, law enforcement, or regulatory involvement.
- Lead investigations into complex fraud cases.
- Provide support to day-to-day fraud operations including SEVs and alert triage.
- Reconstruct attacker sequences and hypothesize actor intent and tooling.
- Distill patterns from signals into clear narratives and actionable insights.
- Bridge investigation outcomes to product and model improvements.
- Collaborate with Data Science, ML/AI, and Product teams to improve labeling, features, and monitoring.
- Surface data quality limitations and formalize missing features.
- Translate exploratory research into reusable feature pipelines, model inputs, or rule augmentations.
- Participate in product discovery, roadmap planning, and post-launch evaluation.
- Continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors.
- Proactively perform threat modeling of abuse surfaces and initiate research proposals.
Requirements
- 5+ years of applied fraud experience in a high-velocity environment (fintech, consumer payments, banking, SaaS, marketplace risk, or security research).
- Investigator mindset with pattern synthesis and hypothesis testing skills.
- End-to-end investigation experience reconstructing attacker intent and behavior.
- Post-containment incident response experience with emphasis on post-mortems and root cause analysis.
- Dark and grey-web navigation and investigation experience.
- Ability to assess source credibility and translate external intelligence into actionable insights.
- Strong communication skills for explaining complex behavior to technical and non-technical audiences.
- Tool fluency with data environments and investigative toolchains (BI tools, anomaly detection, case trackers).
- SQL for deep data querying and exploratory analysis.
- Python for scripting, rapid prototyping, and analytical workflows.
Skills
- Fraud Investigation
- Team Leadership
- People Management
- Incident Response
- Data Analysis
- SQL
- Python
- Threat Modeling
- Graph/network analysis (preferred)
- Rule Engines (familiarity preferred)
- Signal Gating (familiarity preferred)
- Large-scale Monitoring Systems (familiarity preferred)
- AI Tools and Agents (experience applying preferred)
- ML Model Performance Improvement (ability to translate research preferred)
Location
- San Francisco
- New York
- Washington D.C.
- London
- Amsterdam
Work Type
- Full-time
Experience Level
- 5+ years of applied fraud experience
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Equity
- Commission
About the Company
- Plaid powers the tools millions of people rely on to live a healthier financial life.
- We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks.
- Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe.
- Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
- Our mission at Plaid is to unlock financial freedom for everyone.
- We seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable.
Equal Opportunity
- Plaid is proud to be an equal opportunity employer and values diversity at our company.
- We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics.
- We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.
- Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.