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About the Role

NTT DATA is seeking an AI-enabled business applications consultant to help customers identify, design, implement, and govern AI capabilities across Dynamics 365, Power Platform, and SharePoint environments. This role focuses on embedding AI into business processes and systems to drive measurable outcomes, reduce technical debt, and enable intelligent decisions.

Responsibilities

• Help clients identify and prioritize AI opportunities across business processes and user experiences.
• Facilitate AI discovery workshops and business value assessments.
• Translate business requirements into practical AI-enabled solution designs.
• Advise customers on AI readiness, adoption, governance, and responsible AI practices.
• Collaborate with Dynamics 365 and Power Platform project teams to design AI-enhanced business solutions.
• Guide implementation of Microsoft Copilot capabilities across Dynamics 365 Customer Engagement, Dynamics 365 Finance & Operations, Dynamics 365 Business Central, Power Platform, SharePoint, and Microsoft 365.
• Design and configure solutions using Microsoft Copilot Studio.
• Support development of AI-powered agents, copilots, automations, and knowledge experiences.
• Participate in customer solution architecture and design reviews.
• Contribute to proofs of concept, demonstrations, and pilot projects.
• Work directly with business stakeholders and technology teams on AI enabled projects.
• Support pre-sales activities, workshops, and solution demonstrations.
• Stay current with Microsoft's rapidly evolving AI portfolio and emerging market trends.

Requirements

• 2+ years' experience in a consulting, business applications, digital transformation or AI-focused role.
• Experience working on Microsoft technology implementations, including one or more of: Dynamics 365 Customer Engagement (CRM), Dynamics 365 Finance & Operations, Dynamics 365 Business Central, Power Platform, SharePoint Online, Microsoft 365.
• Experience configuring or implementing Microsoft Copilot capabilities and/or Copilot Studio.
• Strong understanding of generative AI concepts, including Large Language Models (LLMs), Prompt engineering, AI agents, Retrieval-Augmented Generation (RAG), and AI governance and risk.
• Ability to bridge business and technical conversations.
• Strong workshop facilitation and stakeholder management skills.
• Excellent written and verbal communication skills.
• Experience with Microsoft AI Foundry (formerly Azure AI Studio).
• Experience with Azure OpenAI Services.
• Knowledge of Microsoft Fabric, Dataverse and Power Platform extensibility.
• Experience integrating AI into CRM, ERP or employee experience solutions.
• Understanding of Responsible AI frameworks and governance models.
• Microsoft certifications in Dynamics 365, Power Platform, Azure AI or Copilot technologies.

Skills

• AI Strategy & Advisory
• Solution Design & Delivery
• Project & Customer Engagement
• Microsoft Copilot
• Copilot Studio
• Dynamics 365 Customer Engagement
• Dynamics 365 Finance & Operations
• Dynamics 365 Business Central
• Power Platform
• SharePoint
• Microsoft 365
• Generative AI
• Large Language Models (LLMs)
• Prompt engineering
• AI agents
• Retrieval-Augmented Generation (RAG)
• AI governance and risk
• Microsoft AI Foundry
• Azure OpenAI Services
• Microsoft Fabric
• Dataverse
• Power Platform extensibility
• CRM
• ERP
• Employee experience solutions
• Responsible AI frameworks
• Workshop facilitation
• Stakeholder management
• Communication skills

Experience Level

• 2+ years' experience

About the Company

• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100.
• We are committed to accelerating client success and positively impacting society through responsible innovation.
• We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
• Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.
• As a Global Top Employer, we have experts in more than 70 countries.
• We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
• NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity

• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
• We are committed to providing an environment free of unfair discrimination and harassment.
• We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
• Join our growing global team and accelerate your career with us.