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About the Role
Sunset operates customer-facing SaaS products, connector and ingestion services, asynchronous workers, high-volume data pipelines, model-backed systems, review tools, and customer-delivery paths. You will build and operate the shared platform that lets our product, data, and AI teams ship reliable, secure, observable, and cost-aware systems without manual infrastructure work or operational risk growing linearly. This is not a deployment-operator or internal-IT role. You will give product, data, and ML teams the runtime, delivery, visibility, recovery, and operating patterns to own their systems well.
Responsibilities
- Build reusable infrastructure-as-code modules, runtime templates, deployment workflows, environment contracts, and operational tooling
- Create supported paths for customer-facing services, asynchronous and batch jobs, data pipelines, and model-backed workloads
- Improve deploy safety, workload visibility, backup and recovery, incident response, replay, rollback, and durable remediation
- Work with engineering teams to define useful service and pipeline objectives, ownership, escalation, and recovery paths
- Build self-service for common infrastructure, environment, access, deploy, debugging, and recovery work
- Make cloud and vendor cost understandable by service and workload and improve efficiency within explicit reliability and security bounds
- Partner with Security on cloud identity, secrets, isolation, audit logging, vulnerability response, incident readiness, and automated control evidence
- Support employees and contractors through bounded access, safe environments, release controls, documentation, and timely removal of authority
- Use AI tools deeply for platform engineering and operations while verifying generated code, plans, queries, state changes, and incident conclusions
Requirements
- You have personally owned production cloud infrastructure and delivery or reliability systems across multiple services, including an asynchronous, batch-data, or model-backed workload
- You are a strong software engineer who is comfortable changing application, platform, and infrastructure code and operating the result in production
- You can reason from user impact through dependencies, state, telemetry, incident response, recovery, and durable remediation
- You have built paved roads other engineers adopted because they made real work easier, not because a platform team required them
- You understand both long-running services and high-volume or scheduled workloads and know where their reliability models should differ
- You can make pragmatic tradeoffs among delivery speed, least privilege, isolation, recovery, developer experience, and unit cost
- You are effective in an early-stage environment where the first step is often to establish ownership and a trustworthy baseline
- You can lead calmly through ambiguous incidents, communicate clearly, and leave the system and operating model stronger afterward
- You use modern AI engineering tools fluently and verify generated infrastructure, queries, code, and operational conclusions before they affect production
Skills
- AWS
- Terraform
- container runtimes
- workflow orchestration
- observability systems
- high-volume data processing
- model serving
- evaluation jobs
- GPU workloads
- machine-learning platforms
- developer environments
- preview systems
- CI/CD
- progressive delivery
- internal developer platforms
- replayable pipelines
- backup and restore
- disaster recovery
- capacity planning
- cloud-cost allocation
- technical controls
- automated evidence
- SOC 2
Experience Level
- early platform or SRE hire at a fast-growing company
About the Company
- Sunset was founded to help founders, initially supporting startups through shutting down, and has expanded into unlocking a new revenue stream for all types of businesses.
- The company's insight in 2025 was that the data generated daily through collaboration, communication, and building is valuable training data for AI models.
- Sunset partners directly with frontier AI labs, providing a primary source of real, proprietary data.
- The company has scaled from $0 to a multi-eight-figure run rate in months.
- Sunset has raised funding from investors including Floodgate, Afore, Ludlow, and Hustle Fund.