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About the Role

The Restaurant Busser professionally serves guests by assisting in food delivery, preparing items needed for food preparation, and supporting the culinary team. This role involves providing information about culinary and beverage selections, accurately presenting and serving items, ensuring guest satisfaction, and communicating effectively with team members to resolve issues.

Responsibilities

• Clear, clean, and reset tables promptly according to restaurant standards.
• Assist servers in delivering food, beverages, condiments, and other guest requests.
• Maintain cleanliness of dining areas, service stations, and restaurant facilities throughout each shift.
• Refill water glasses, coffee, bread, and other guest amenities as directed.
• Remove used dishes, glassware, and utensils and transport them to the dishwashing area.
• Stock service stations with necessary supplies, including silverware, napkins, glassware, and condiments.
• Assist with polishing silverware, rolling utensils, and preparing dining room setups.
• Support banquets or special event operations when needed.
• Maintain cleanliness of floors, booths, chairs, menus, and high-touch surfaces.
• Follow all food safety, sanitation, and health department regulations.
• Respond promptly and courteously to guest inquiries and requests.
• Communicate effectively with servers, kitchen staff, and management to ensure smooth operations.
• Assist with opening and closing side work as assigned.
• Promote a positive and professional image of the hotel and restaurant.

Requirements

• Ability to stand and walk for extended periods.
• Frequently lift, carry, push, and pull up to 30 pounds.
• Ability to bend, stoop, reach, and perform repetitive movements.
• Ability to work in a busy restaurant environment with moderate noise levels.
• High school or equivalent preferred.
• Minimum 1 year of high-end hotel restaurant server experience preferred.
• RBS and SERV Safe certified required.
• Fluency in English both verbally and non-verbally.
• Must have a flexible schedule.
• Ability to work varying schedules, including holidays and weekends, to reflect business needs.

Skills

• Guest service
• Food delivery
• Culinary support
• Beverage service
• Table clearing and cleaning
• Maintaining cleanliness
• Stocking service stations
• Silverware polishing
• Food safety
• Sanitation
• Guest communication
• Team communication

Location

• San Francisco

Work Type

• Part Time
• Onsite

Experience Level

• 1 year of high-end hotel restaurant server experience preferred

Education Level

• High school or equivalent preferred

Salary/Compensations

• $19.76 per hour

Benefits

• HealthSelect- Limited Medical Plan
• HealthSelect- Accidental Death & Dismemberment
• HealthSelect- Dental Plan
• HealthSelect- Short Term Disability
• Sick Pay
• Paid Holidays

About the Company

• Hotel Zoe is a boutique hotel located at Fisherman's Wharf in San Francisco, known for its location, service, and cuisine.
• As part of the EOS Hospitality Group, Hotel Zoe values Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community, and Do Well and Do Good.
• Hotel Zoe offers competitive salaries and robust benefit plans.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws.
• Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations.