About the Role
Sleep Number is the leader in personalized sleep wellness, seeking Sales Representatives to discover customer needs, match them with products, and provide personalized experiences to drive satisfaction and exceed sales goals. This is an opportunity to grow your retail sales career with unlimited earning potential.
Responsibilities
- Discover each customer’s sleep needs and match them with the right Sleep Number products.
- Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
- Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
- Work together to maintain a polished showroom and deliver an exceptional store experience.
- Take part in sales practice training and coaching to sharpen your skills.
Requirements
- 1–2 years of retail, customer service, or other customer-facing experience.
- High school diploma or equivalent.
Skills
- Strong communication skills with the ability to adapt to diverse customer needs.
- Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
- Ability to work a flexible retail schedule, including evenings and weekends.
- Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
- Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
- Ability to work independently with minimal supervision while collaborating effectively with a team.
- Energetic, proactive, and thrive in a customer-focused environment.
- Collaborative team player who welcomes feedback and coaching.
- Tech-savvy early adopter.
Work Type
- Retail
- Full-time
Experience Level
- 1-2 years
Education Level
- High school diploma or equivalent
Salary/Compensations
- Salary: $47,000–$66,000 annually; actual earnings vary and are not guaranteed.
- Guaranteed base pay of $17/hour, along with uncapped commission and bonus potential.
- Non-draw commission structure.
Benefits
- Health, dental, vision, and 401(k) benefits.
- Flexible paid time off and volunteer opportunities.
- Comprehensive training and career development programs.
- A supportive, inclusive culture where your contributions are valued.
- Access to Sleep Number's bed benefit to experience life-changing sleep.
- Medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.
About the Company
- Sleep Number® is the leader in personalized sleep wellness.
- Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep.
- We are guided by our purpose – improving lives by personalizing sleep.
- We create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year.
- Our people thrive in a culture where purpose, innovation, and customer experience drive every decision.
- At Sleep Number, wellbeing isn’t a program—it’s part of who we are.
- We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep.
Equal Opportunity
- Sleep Number is an equal opportunity employer.
- We cultivate a workplace culture where everyone is valued, respected, and treated fairly.
